Finnish-Speaking Customer Support Expert – Device – Athens, Greece

Still in Finland This role is in Athens Greece and the move is paid for. 1400 x14.

To be clear before you read further: the job is in Athens Greece not in Finland. You would be relocating. Most people we place have never lived abroad before and the company covers the parts that usually stop people.

• 2 weeks hotel flight paid real estate agency support to find place to stay
• Notes: Monday-FridayWeek-ends: 10:00 - 23:00 (Employees get paid extra after 10pm or week-ends)
• Transportation bonus up to 100.00 per month proportional to days worked per month on premises after the completion of training
• Candidate needs a couple of documents most notably a BIRTH CERTIFICATE. Check Onboarding
• Info document in shared drive - candidate also needs to do TPGR Specific test also check in the drive

1400 x14

Greek contracts pay 14 salaries a year so the annual total is meaningfully higher than monthly 12.

• 14 Salaries a Year
• Hotel on Arrival
• Flights Covered
• Private Health Cover

CloserHire is partnering with a leading international customer experience provider to recruit Finnish-speaking Customer Support Experts for a major global device protection and warranty services this role you will support customers with protection plans claims damaged or malfunctioning devices and general service enquiries guiding them towards the right solution while delivering a professional and reassuring customer experience.

Day to day that means provide professional friendly and empathetic customer support assist customers with device protection plans warranties and claims guide customers through the claims process from initial enquiry to resolution support customers experiencing damaged defective or malfunctioning devices explain coverage eligibility procedures and available service options clearly collect and verify the information required to process customer requests and provide basic troubleshooting when appropriate before progressing a claim.

• Ability to follow established procedures and quality guidelines
• Strong attention to detail and organisational skills
• Good computer skills and ability to navigate multiple systems
• Empathetic patient and confident when supporting customers
• Ability to explain processes and solutions in a simple and customer-friendly way
• Comfortable working with technology electronic devices and digital platforms
• Strong customer service and problem-solving mindset

You also get complete support to help you ease your relocation to Greece flight ticket expenses covered hotel accommodation upon arrival and support with the house-searching process all at no cost to you competitive monthly salary 2 extra salaries per year Attractive Refer-a-Friend bonuses healthcare benefits and numerous additional discounts full training by certified instructors ongoing coaching training and support to help you succeed in the role professional growth and career development opportunities Free online greek language courses and special company events and community & social responsibility initiatives.

Affordable sunny and full of people who moved for the same reason you are considering it. Athens has a large multilingual workforce.

• Apply with your CV we reply either way
• A 30-minute call with us in your own language to talk through the move honestly
• Interview with the company
• Offer then we handle paperwork flights and your first weeks in Greece

From applying to your first day on the ground is usually about five weeks.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.