EY Studio+ | Marketing, Sales & Service Consultant   Senior Consultant

At EYwereall into shapeyour future with confidence.

Wellhelp you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Being part of EY in Greece means being part of a continuously growing team which has been announced asTop Employerfor the fourth consecutive year certified as aGreat Place to Workfor the third year in a row and awarded asBest Workplace in Professional Services & Consultingfor the second consecutive time for ouralmost 3000 professionals!

At EYwelldevelop you withfuture-focused skillsand equip you withworld-class experiencesthroughcoaching and training programs as well as the use ofadvanced technology and AI.Wellfuel you and your extraordinary talents in adiverse and inclusive cultureof globally connected teams

Join us as we commemorate 100 years of EY in Greece this year. Experience greatflexibilityunderourhybridoperating modelacross our offices inAthensPatrasThessalonikiand Creteand contribute tobuilding a better working world.

The opportunity

EY Studio is where businessdesignand technology come together to transform how organizations connect with customers.
As part of a global team of 7000 professionals across 50 countriesyoullhelp reimagine marketingsalesand customer experiencedelivering human-centered data-driven solutions that drive growth and create lasting impact

Join EY Studio as a Consultant- Senior Consultant in Marketing Sales & Servicing.
At the intersection ofcustomerstrategydesignand technologyyoullhelp leading organizations transform how they attractengageand serve customers. From reimagining end-to-end customer journeys to redesigning marketingsalesand service modelsyoullturn insight into experienceand experience into growth.

Your key responsibilities

In this high visibility position as a Consultant - Senior Consultant you will take part in challenging global / regional / localprojectsand you will:

• Lead customer growth agenda:Provide strategic insights and analytical prowess to shape and translate ambition into actionable go-to-market strategies across segments channels and partnerships

• Accelerate sales performance:Challenge the status quo lift win rates and pricing discipline and design cross/upsell and hero offer motions.

• Elevate customer service:Build scalable service practicesstrong fundamentals simple journeys and disciplined execution that customers feel every day.

• Uplift Marketing effectiveness:Sharpen targeting and messaging and focus on the metrics that matter to improve impact and efficiency

Skills and attributes for success:

• Commercial mindset & growth focus:Strong business acumen with the ability to link customer experiencemarketingand sales initiatives to tangible growth outcomes

• Structured problem solving:Analytical detail-orientedand hypothesis-driven with the ability to break down complex challenges and translate them into actionable solutions

• Storytelling & client communication:Ability to craft clear compelling narratives and presentations that translate ideas into client value and drive decision-making

• Client-facing confidence:Experience working in professional services or fast-paced business environments with the credibility to engage and influence stakeholders

• Collaboration & team mindset:Strong interpersonal skills with the ability to work effectively across multidisciplinary teams (strategy design technology)

• Execution discipline:Excellent organization and time management skills with the ability to manage multiple priorities and deliver high-quality work under pressure

• Growth mindset & drive:High ambitionaccountabilityand curiosityconstantly learningiteratingand raising the bar

Experience &background

• Education:Excellent academic background (Bachelors and Masters) in Engineering Mathematics EconomicsFinanceMarketingor relatedfields

• Relevant experience:26 years of experience ideally in consulting a multinational environment or Financial Services (banking experience is a plus)

• Exposure to customer-led growth and transformation:Experience in one or more of the following areas is a strong plus:

• Designing and activatinggo-to-market and value propositionsthat connect customer needs with commercial impact

• Drivingrevenue growth and commercial performance(e.g.pricing cross/upsell funnel optimization) through data-driven insights

• Supportingend-to-end transformation or innovation initiatives from strategy through to execution

• Leveragingcustomermarketand behavioral insightsto shape strategy and decision-making

• Designingcustomer journeys and experiencesacross marketingsalesand service with a focus on simplicityscalabilityand impact

What we look for:

At EY Studio your workwontsit on the sidelinesyoullbe at the forefront of client transformation with your ideas impact and results visible across teamsleadershipand for people who are ready to step into that spotlight and shape how organizations grow.

• A growth-driven customer-first mindset:Yourepassionate about shaping how organizations connect with customers-combining creativitydataand technology to drive real impact

• Curiosity & bold thinking:You ask better questionschallengeassumptionsand bring new perspectives to rethink customer journeys marketingsalesand service

• A maker mindset:Youdontjust advise-you testiterateand help bring ideas to life translating concepts into tangible outcomes

• Strong collaboration skills:You thrive in multidisciplinary teams-working seamlessly acrosscustomerstrategydesignand technology to deliver integrated solutions

• Clear confident communication:You can craft compelling stories and engage stakeholders turning complex ideas into meaningful narratives

• Drive & ambition:You bring energyaccountabilityand a desire to continuously learngrowand raise the bar

• Global mindset & flexibility:You are comfortable working in international hybrid environments and collaborating with clients across geographies both on-site and remotely

What we offer you

Ability to Shape your Future with Confidence by:

• Developingyourprofessionalgrowth:

• Youllhave unlimited access to educational platforms EYBadgesand EY Degrees alongside support for certifications. You will experience personalized coaching and feedback and gain exposure to international projects through our expansive global network empowering you to define and achieve your own success.

• Dive into our innovative GenAI ecosystem designed to enhance your EY journey and support your career growth.These advanced AI tools will empower you to focus on higher-value work and meaningful interactions enriching your professional experience like never before.

• Empoweringyourpersonalfulfilment:Wefocusonyourfinancialsocialmentalandphysicalwellbeing.

• Our competitive rewards package depending on your experience includescutting-edgetechnological equipment ticket restaurant vouchers a private health and life insurance scheme income protection and an exclusive EY benefits club card thatprovidesa wide range of discountsoffersand promotions.

• Our flexible working arrangement (hybrid model) is defined based on your own preferences and teams needs and we enjoy other initiatives such as summer short Fridays and an EY Day Off.

• Our commitment to a sustainable way of operating encourages volunteerism promotes sustainablepracticesand offers opportunities for you to create a positive societal impact.

• Our pride lies in working at EY as one of the most recognized employers in Greece through our multiple awards received over the last 3 years (Top Employer Great Place to Work and Best Workplace in Professional Services & Consulting).

• Fueling an inclusive culture:We prioritize a diverseequitableand inclusive environment whereyoullbe embraced for who you are and empowered to use your voice to help others find theirs.

Are you ready to shape your future with confidence Apply today.

To help createan equitableand inclusive experience during the recruitment process please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

EYBuilding a better working world

EY is building a better working world by creating new value for clients peoplesocietyand the planet while building trust in capital markets.

Enabled by data AI and advanced technology EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance consulting taxstrategyand transactions. Fueled by sector insights a globally connected multi-disciplinary network and diverse ecosystem partners EY teams can provide services in more than 150 countries and territories.