E- Commerce & Sales Support Specialist

No Relocation Assistance Offered
Job Number#174948 - Piraeus Attiki Greece

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care Personal Care Home Care Skin Care and Pet Nutrition. Our products are trusted in more households than any other brand in the world making us a household name!

Join Colgate-Palmolive a caring innovative growth company reimagining a healthier future for people their pets and our planet. Guided by our core valuesCaring Inclusive and Courageouswe foster a culture that inspires our people to achieve common goals. Together lets build a brighter healthier future for all.

Join us as a E- Commerce & Sales Support Specialist (1 Year contract) and be a part of a highly motivated team! Your main responsibilities will include but will not be limited to the:

• E-Commerce Management:

• Oversee the daily operations of e-commerce platforms including product listings pricing and promotions.

• Monitor and update product availability ensuring accurate and up-to-date information is reflected on the website.

• Collaborate with marketing teams to implement promotional campaigns and optimize user experience.

• Manage online order fulfillment processes liaising with logistics and supply chain teams to ensure timely delivery.

• Analyze website traffic customer feedback and sales data to identify opportunities for growth and improvement.

• Sales Support:

• Assist the sales team with administrative tasks such as processing orders managing customer inquiries and updating sales reports.

• Provide support in preparing sales presentations reports and customer proposals.

• Handle customer escalations related to e-commerce orders ensuring a swift and satisfactory resolution.

• Maintain CRM databases updating customer records and ensuring data accuracy.

• Cross-Functional Collaboration:

• Work closely with the marketing CD and logistics teams to ensure seamless e-commerce operations.

• Partner with the finance department to process payments returns and refunds accurately.

• Contribute to the development of sales strategies by providing insights based on e-commerce trends and customer behavior.

Qualifications Were Looking For:

• University degree in Business Studies (Business Administration Marketing Economics etc.) or Applied Sciences (Engineering Technology) ideally at a post-graduate level. 1-2 Years of Experience preferred.

• Excellent command of Greek and English.

• Proficiency with Microsoft Office & Google Suite.

• Fulfilled military obligations (where applicable).

Skills We Value:

• Are you a trusted professional who enjoys problem-solving and building relationships

• Are you open to cross-functional roles and excited about an international career

• Do you have excellent analytical skills commercial acumen and a continuous improvement mindset

If your answer is Yes we cant wait to receive your application!

Key Skills Required:

• Consumer/Customer Focus

• Relationship Building

• Influence & Negotiation

• Effective Execution

• Self-awareness/Personal Impact

• Planning/Priority Setting

Additional Information:

• VISA sponsorship is not provided for this role.

Compensation & Transparency

In alignment with the EU Pay Transparency Directive and our commitment to fair compensation practices:

• Gross Annual Salary Range:

If youre interested we encourage you to apply. All applications will be handled with strict confidentiality.

Our Commitment to Inclusion
Our journey begins with our peopledeveloping strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self is treated with respect and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race colour religion gender gender identity sexual orientation national origin ethnicity age disability marital status veteran status (United States positions) or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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