Dutch-Speaking Customer Support Travel Guest Support – Athens, Greece

Dutch speakers wanted for a Customer Service Representative position in Athens Greece. Full relocation support provided.

• Location: Athens Greece
• Work model: On-site
• Languages: Dutch English
• Salary: 1500 EUR per month (x14 salaries) (gross)
• Start date: Training groups available every Friday (if group assembled)
• Relocation: Supported see below

our client CSG Customer Service Guest. These teams handle guest-facing support (booking issues cancellations questions problem resolution) via phone email and chat. Its high-volume guest support not hotel/partner client is a global customer-experience outsourcing company providing contact-centre tech-support sales and digital CX services for major brands worldwide. They run large multilingual service operations across 20 countries. Workking schedule: MonSun 09 AM - 12 AM (midnight) shift rotation. IMPORTANT: relocators who use companys relocaiton package are now also able to WFH after initial training period & upon securing stabile internet connection at their own place of residence! Training period - 3 weeks.

• Native or fluent Dutch (C1/C2) and good English (B2)
• Customer-facing experience (customer service hospitality retail or similar)
• Excellent communication skills and positive service-oriented attitude
• Good computer literacy and ability to learn CRM tools quickly
• Willingness to work in shifts (including weekends if required)

1500 EUR per month (x14 salaries) (gross)

• 50 EUR meal allowance
• Performance bonus (4-11% after training period)
• Extra payment and Sunday & public holidays work as well shifts extending after 10 PM!

• 300 EUR reimbursement travel reimbursement 21 day accommodation

• Apply with your CV – we review every application
• Short screening call with a CloserHire recruiter (around 30 minutes)
• Interview with the hiring team
• Offer then support with paperwork and where applicable your move