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Dutch-Speaking Customer Support Specialist


Job Location:

Thessaloniki - Greece

Monthly Salary: Not provided by the employer
Posted: 15 August 2026 (20 days ago)
Application Deadline: 12 November 2026
Vacancies: 1 Vacancy

Job Summary

We are looking for a Dutch-Speaking Customer Support Specialist to join an international customer service project for a leading global online travel and accommodation platform in Athens Greece.

This is an on-site customer support role where you will assist customers in Dutch and English and help them with booking-related questions account inquiries and service issues.

Key Responsibilities
  • Provide customer support in Dutch and English.
  • Assist customers with booking-related questions changes and general inquiries.
  • Handle customer requests professionally and provide clear and accurate solutions.
  • Support customers through different communication channels.
  • Resolve issues efficiently while maintaining a positive customer experience.
  • Escalate more complex cases when necessary.
  • Follow internal procedures and quality standards.
Requirements
  • Fluent Dutch language skills.
  • Good level of English.
  • Strong communication and problem-solving skills.
  • Customer-focused and comfortable assisting customers in an international environment.
  • Previous Customer Service or Contact Centre experience is an advantage.
  • Availability to work on-site in Athens Greece.
  • Flexibility to work rotational shifts including weekends.
  • EU citizenship or a valid Greek work permit is required.
Working Schedule
  • Monday to Sunday.
  • Rotational shifts between 08:00 and 00:00.
  • Full-time position.
Compensation & Benefits
  • 1500 gross monthly salary.
  • Relocation support available for eligible candidates.
  • International working environment.
  • Full training provided.

Final salary schedule relocation package training and contractual conditions will be confirmed during the official offer process.

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