Dutch-Speaking Customer Support Agent

Location: On-site Thessaloniki Greece

Are you fluent in Dutch and looking for a new career opportunity in Greece Join our team as a Dutch-speaking Customer Support Agent and help customers enjoy an excellent service experience!

• Handle customer inquiries via phone chat and email focusing on after-sales support.
• Assist with order status product information invoicing and complaints.
• Use internal tools to provide accurate and timely solutions.
• Resolve escalated issues and ensure customer satisfaction.
• Participate in training and development opportunities with potential career paths in mentoring training or Quality Assurance.

• Native-level or C2 proficiency in Dutch.
• B2-level English for training purposes.
• Strong computer skills and familiarity with software tools.
• Excellent problem-solving multitasking and communication skills.
• Ability to remain calm under pressure and work in a fast-paced environment.
• No previous experience required; sales or customer-facing experience is a plus.

• Monday to Friday including occasional weekends.
• Rotational shifts between 07:00 and 23:00.
• On-site position in Thessaloniki Greece.

• Productivity bonus of up to 15% of gross salary based on target achievement.
• 450 gross training completion bonus after successfully completing training.
• 450 gross relocation bonus after 12 months of cooperation.
• Training development and career advancement opportunities.

Apply now and start your new career in Thessaloniki!