Dutch-speaking Customer Support Agent – Remote from Greece

Dutch-speaking Customer Support Agent

Athens Greece Remote

WORK MODEL: Remote (from Greece)

LANGUAGE: Dutch

SALARY: 1300 gross/month bonus

KEY INFORMATION

- Work model: Remote from home in Greece

- Schedule: Monday to Friday with occasional weekend shifts

- Working hours: Rotating shifts between 09:00 and 21:00 no night shifts

- Gross salary: 1300 per month

- Relocation: Relocation support to Greece provided

ABOUT THE LOCATION

Work from home and enjoy the Greek sun sea and Mediterranean lifestyle. Relocation support is provided if youre looking to start a new chapter in Greece.

ABOUT THE POSITION

Join the customer support team of a world-famous jewellery brand. As a Customer Support Agent youll help customers mainly via email and chat with some phone contact making sure every order ends with a smile. Youll solve delivery delays missing or damaged items and size exchanges using a handful of easy-to-learn tools.

WHAT WE OFFER

- 1300 gross per month

- Productivity bonus of up to 150

- 100% work from home

- Mostly email and chat limited phone work

- Relocation support to Greece

- 8-month contract

- No previous experience required full training provided

RESPONSIBILITIES

- Support customers after purchase via email chat and phone

- Resolve delivery delays missing or damaged items and exchanges

- Handle back-office tasks to keep operations running smoothly

- Work with 35 internal and external tools

- For some markets reply to customers on social media

REQUIREMENTS

- Native or fluent Dutch

- C1-level English

- Excellent written communication skills

- Good PC skills including MS Office

- Typing speed of at least 25 words per minute

- Strong multitasking skills

- Customer service experience is a plus but not required

- Right to work in the EU

Apply now and join us across borders.