Dutch Speaking Booking Agent

Workplace Setting: Fully Virtual (Accessible from any location in Greece)

Crucial Eligibility Criteria: This remote position is open exclusively to applicants presently living in Greece or those independently planning their move to the country. Applications from non-resident international candidates without concrete plans to establish permanent tax and working residency in Greece cannot be processed.

We are searching for proactive and engaging professionals to represent a dominant top-tier global brand in the online travel industry. Operating in this capacity you will serve as a premier brand representative while taking advantage of a fully remote role based anywherebe it a major city or an islandacross Greece.

This position reaches far past basic customer support. As a remote travel coordinator you will safeguard the brands high reputation by addressing complex reservation challenges and delivering frictionless high-end travel experiences. Acting as a key liaison you will balance technical efficiency with exceptional guest support.

In your capacity as a Virtual Travel Coordinator your daily activities will focus on:

• Multi-Channel Engagement: Managing inbound customer communications across phone email and live chat channels with flawless professionalism in both Dutch and English.
• Resolution of Complex Issues: Researching and rectifying complicated reservation errors and account questions with patience and empathy.
• Specialized Guidance: Staying informed on international travel mandates and internal software platforms to offer precise high-level advice to clients.
• Record Keeping: Documenting all user interactions thoroughly within the corporate CRM to maintain accurate account histories.
• Target Achievement: Reaching individual output targets while collaborating with an international team to sustain top-tier service quality.

We seek self-driven candidates who thrive in a fast-paced autonomous digital-first operational setting.

• Dutch: C2-level (fluent or bilingual) command to deliver superior client interactions.
• English: B2-level proficiency (Upper-Intermediate) or higher for operational systems training programs and internal communication.

• Work Authorization: Unlimited legal right to reside and be employed in Greece.
• Home Office Environment: A dedicated quiet workspace outfitted with stable high-speed internet connectivity.

• Communication Skills: Excellent interpersonal abilities paired with the composure required to manage stressful customer situations smoothly.
• Self-Management: High levels of personal discipline to manage daily tasks independently in a virtual environment.

We provide a strong compensation model designed to reward performance and support long-term professional advancement:

• Base Salary: A specialized compensation structure tailored for bilingual talent in Greece incorporating the standard 14-month annual salary distribution.
• Monthly Incentives: Regular performance-based financial rewards linked directly to customer satisfaction and operational benchmarks.
• Immediate Coverage: Comprehensive private health and life insurance plans active from your first day on the job.
• Hardware Provided: A complete high-grade remote work hardware kit (including a corporate laptop) shipped directly to your residence.
• Pathways for Growth: Defined progression routes into quality assurance team management or corporate instruction roles.

For candidates relocating to Greece to take on this role we offer full support for a seamless onboarding experience:

• Covered Travel: Full coverage for your airline ticket to Greece.
• Initial Accommodation: 30 days of corporate-sponsored temporary housing to give you sufficient time to locate long-term housing.
• Onboarding Logistics: Direct aid with local administrative procedures including guided help with securing your Greek tax ID (AFM) and social security registration (AMKA).

Ready to advance your remote career with a leading name in global travel Tap Apply Now to submit your current resume written in English. A representative from our recruitment team will assess your profile and follow up to schedule an introductory virtual interview.