Dutch Speaking Booking Agent

Residence Requirement: This home-based role is open solely to individuals currently living in Greece or those who are independently organizing their move to the country. We cannot process applications from candidates abroad who do not intend to set up a permanent working residence in Greece.

Role Brief

We are seeking adaptable and energetic individuals to represent a world-leading brand in the online travel this position you will serve as a key brand ambassador while enjoying the flexibility of working 100% remotely from any city region or island in Greece.

This position goes well beyond traditional customer care. As a remote travel coordinator you will protect the brands global reputation by resolving complex reservation issues and ensuring seamless premium trips for travelers. You will serve as the crucial connection between technical accuracy and high customer satisfaction.

Key Responsibilities & Everyday Tasks

In your daily routine as a Remote Travel Coordinator you will focus on:

• Omnichannel Support: Handling incoming inquiries across phone email and live messaging with polished professional fluency in both Dutch and English.
• Complex Issue Resolution: Investigating and solving intricate booking disputes and payment questions with a calm empathetic approach.
• Travel Advisory: Staying up-to-date with global travel regulations and internal platforms to offer accurate high-grade assistance to travelers.
• Data Management: Logging every customer interaction carefully within the CRM platform to maintain accurate account histories.
• Performance Targets: Reaching personal efficiency goals while collaborating with an international team to maintain outstanding service standards.

Ideal Candidate Profile

We are looking for self-motivated candidates who excel in a fast-paced independent and digital workspace.

Language Skills

• Dutch: C2-level proficiency (fluent or bilingual) to ensure maximum guest satisfaction.
• English: At least B2-level proficiency (Upper-Intermediate) for training tools and internal company updates.

Legal & Workspace Setup

• Work Authorization: Full legal right to work and live within Greece.
• Home Office: A quiet private workspace connected to high-speed dependable internet.

Key Attributes

• Interpersonal Skills: Strong communication abilities paired with the emotional intelligence needed to handle high-pressure customer situations calmly.
• Self-Discipline: High personal accountability to manage daily tasks independently in a virtual setting.

Compensation Benefits & Career Growth

We offer a strong rewards package designed to fit your lifestyle and foster long-term career advancement:

• Base Pay: A specialized salary package tailored for bilingual talent in Greece following the local model of 14 monthly salary payments per year.
• Performance Bonuses: Monthly financial incentives tied directly to exceeding quality and output benchmarks.
• Day-One Benefits: Comprehensive private healthcare and life insurance coverage active from your first day.
• Equipment Included: A complete setup of high-grade home office hardwareincluding a corporate laptopdelivered straight to your home.
• Internal Mobility: Clear pathways for promotion into quality assurance supervisory or corporate training roles.

Relocation Package (For Candidates Moving to Greece)

For candidates relocating to Greece from abroad we offer a smooth fully guided transition:

• Covered Flight: Full payment for your commercial flight to Greece.
• Temporary Accommodation: 30 days of free high-quality temporary housing to give you time to secure long-term living arrangements.
• Bureaucratic Support: Step-by-step assistance with local registrations including obtaining your Greek tax ID (AFM) and social security credentials (AMKA).

Application Steps

Ready to launch your remote career with a global travel leader Click Apply Now to submit your current resume in English. Our recruitment team will evaluate your application and follow up to set up an initial online interview.