Dutch-Speaking B2B Customer Care Advisor – Athens, Greece

Dutch-speaking B2B Customer Care Advisor Athens Greece. 1450 x 14. Relocation support included.

• Location: Athens Greece
• Languages: Dutch
• Salary: 1450 x 14
• Start: 31/8
• Relocation: supported details below

CloserHire is partnering with a global leader in customer experience and digital solutions to recruit Dutch-speaking B2B Customer Care Advisors for a payments industry project in Athens Greece. This is an excellent opportunity to join an international team and deliver premium support to business clients.

• Handle transactions and payment-related inquiries (refunds manual charges locating payments etc.). Support the onboarding process of new B2B customers. Update and maintain merchants information in the database. Ensure premium customer experience by resolving issues promptly and professionally. Work with multiple software tools to manage cases efficiently. Provide clear accurate and professional communication to clients

• Native or near-native
• Dutch (C2) and fluent
• English (C1). Strong MS Office skills and ability to work with multiple systems. Analytical mindset with the ability to handle complex financial inquiries. Excellent oral and written communication skills. Strong problem-solving abilities and a detail-oriented approach. Ability to multitask meet targets and work effectively in a team. Comfortable working with numbers and data

1450 x 14

Greek contracts pay 14 salaries a year so the annual total is meaningfully higher than monthly 12.

• Full-time permanent contract with stable working hours (MondayFriday: 09:0017:00 or 10:3018:30). Paid training (3 weeks 2 weeks nesting period with progressive targets). Monthly performance bonus scheme (up to 12% when overachieving). Private life & health insurance from day one (including eyecare and dental). Free access to a corporate gym. Daily meal voucher card (50 per month for the first year). Daily cash bonus via Mastercard
• Supportive international environment with career development opportunities. Fixed working hours for mothers with children up to 2 years old

• Relocation
• Cash bonus: 100 in Meal Voucher Visa
• Card after the completion of 1 month. 4 weeks paid
• Airbnb accommodation. Assistance with finding your permanent accommodation. Assistance social and tax registrations. Reimbursement up to 486 for fees and visa costs. Reimbursement of flight ticket (up to 300) and transportation from airport (up to 50)

Greece pairs a low cost of living with a genuinely good quality of life. Athens has a large multilingual workforce so you will not be the only new arrival on your team and the islands are a ferry ride away on your days off.

• Apply with your CV we read every application
• A short introductory call with CloserHire around 30 minutes
• Interview with the company
• Offer then we help with the paperwork and where relevant the move

From application to starting on the ground usually takes around five weeks.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.