Danish-Speaking E-commerce Support Expert

Your package

1300 gross/month 14 salaries

Up to 200 gross/month productivity bonus based on target achievement

400 gross/month accommodation bonus for the first 12 months

Relocation support choose your preferred package:

Option 1: Flight hotel stay real estate agency fee fully covered

Option 2: 250 relocation allowance real estate agency fee ideal if you already have your own transport or relocation plan

Interview deadline: 29 September 2026 Training starts: 8 October 2026

Private healthcare coverage

Exclusive discounts on products and services

Career development opportunities

Free online Greek language classes

Were looking for Danish-speaking Customer Care Experts to join a dynamic international team. No previous customer service experience is required if you communicate confidently enjoy solving problems and are comfortable using a computer you can bring the rest with you.

Why this opportunity stands out

This isnt just another customer support job.

Youll join a major European e-commerce environment helping customers with real-life questions around orders deliveries returns payments and complaints while building valuable experience in an international company.

And if youre relocating to Greece you can choose the relocation option that works best for you.

Youll be the friendly and knowledgeable point of contact for customers providing support through:

• Inbound calls

• Live chat

• Email

Typical customer questions may involve:

• Missing parcels and delivery issues

• Returns and return procedures

• Product/article complaints and reclamations

• Payments and order-related questions

• Price and discount requests

• General questions about orders and products

Your goal is simple: make every customer interaction as smooth and helpful as possible.

What were looking for

• Danish fluent/native level

• English B2 or above

• Strong written and spoken communication skills

• Good computer literacy

• Customer-oriented and solution-focused mindset

• Ability to work independently while being a team player

No previous customer service experience is required.

Experience in retail e-commerce customer service or online shopping environments is an advantage but your communication skills and attitude matter most.

Work-from-Home or Chania

The position offers a Work-from-Home option giving you flexibility while working for an international team.

Prefer the office Youll be based at Teleperformance Chania with a modern workplace designed around collaboration comfort and a positive team atmosphere.

Working schedule

• MondaySunday

• Within operating hours of 09:0021:00

• Full-time position

• 10-day training period

• Training starts: 8 October 2026

• 1-week onboarding is fully paid

More than a job

Youll receive continuous training and have opportunities to grow professionally within a company recognized as a Great Place to Work.

Youll also have access to:

• Continuous professional development

• Ongoing training

• Free Greek language lessons

• Team-building activities

• An international and diverse working environment

• CSR and community initiatives

• Modern office spaces and comfortable break areas

Hiring process

The process is straightforward:

1. Application review
2. Language proficiency test
3. Interview
Shortlisted candidates will be invited for an interview.

Ready for your next chapter in Greece

If youre fluent in Danish confident communicating with customers and ready to experience international work and Cretan life wed love to hear from you.

Apply now and take the first step toward your new life in Chania