Location: Remote anywhere in Greece
Languages: Danish (B2 or higher) & English (B2 or higher)

Employment: Full-time

Gross Salary: 1400.00/month (paid 14 times per year) Performance Bonus up to 200/month based on target achievement

Training Start: 24 August 2026 (Fully Paid 26 Days)

Application Deadline: 12 August 2026

Job Code: 33920

Relocation Package (Greece Option)

Choose what suits you best:

• Option 1: Flight hotel agency fees fully covered

• Option 2: 250 relocation allowance agency fees covered

Join a Global Leader in Financial Services

Are you passionate about helping customers and solving real-world problems Do you speak fluent Danish and want the flexibility of working remotely from anywhere in Greece while building an international career

Were looking for Danish-speaking Customer Support Advisors to support one of the worlds leading financial services companies trusted by millions of customers worldwide for secure money transfers and digital payment solutions.

Whether youre an experienced customer service professional or looking to grow your career in an international environment this role offers comprehensive paid training long-term stability and excellent career development opportunities.

Your Role

As a Customer Support Advisor youll provide professional assistance through phone email and chat ensuring customers receive fast accurate and empathetic support.

Your daily responsibilities include:

• Assisting customers with money transfer inquiries

• Tracking payments and transaction status

• Supporting customers sending or receiving funds

• Helping with password resets and account access

• Processing refunds cancellations and account updates

• Assisting with fraud reporting and prevention

• Troubleshooting technical issues related to online services

• Providing guidance on products and available services

• Supporting retail agents with transaction and system-related questions

• Investigating higher-risk transactions while following compliance procedures

• Delivering outstanding customer experiences with professionalism and empathy

Why This Role Stands Out

This is much more than a traditional customer service position.

Youll gain experience across several exciting areas including:

• Customer Support

• Technical Support

• Financial Services

• Fraud Prevention

• Transaction Investigation

• Digital Payments

• Partner & Agent Support

After approximately three months youll receive additional cross-training allowing you to expand your expertise and develop new professional skills.

Every day brings different customer cases modern technologies and opportunities to learn within the rapidly growing fintech industry.

What We Offer

Attractive Compensation

• 1400.00 gross monthly salary (14 salaries per year)

• Performance bonus up to 200/month based on target achievement

Fully Paid Professional Training

• 26 days of paid training

• Learn company systems financial products customer service excellence and technical troubleshooting

• Continuous coaching and ongoing professional development

Work From Home

• Fully remote position from anywhere in Greece

• Stable long-term employment

• International and multicultural work environment

Work Schedule

• Full-time position

• Rotational schedule including MondayFriday and weekends

• Working hours between 09:00 and 00:00

Who Were Looking For

We are seeking positive solution-oriented professionals who genuinely enjoy helping customers.

Language Requirements

• Danish (B2 or higher)

• English (B2 or higher) for training and internal communication

Preferred Experience

Previous experience is welcome but not mandatory.

Experience in any of the following is considered an advantage:

• Customer Service

• Contact Center / Call Center

• Technical Support

• Financial Services

• Banking

• Help Desk

• CRM Systems

Skills That Will Help You Succeed

• Excellent communication skills

• Customer-first mindset

• Strong empathy and active listening

• Analytical thinking and problem-solving

• Ability to manage multiple tasks simultaneously

• Good computer literacy

• MS Office knowledge

• Comfortable navigating multiple systems

• Basic internet and browser troubleshooting

• Typing speed of 25 WPM with 85% accuracy

Your Daily Environment

Youll:

• Handle approximately 6080 customer interactions per day

• Support customers via phone email and chat

• Work with more than 20 specialized support tools

• Collaborate with international teams

• Develop expertise in one of the worlds largest digital money transfer platforms

Why Apply

Work remotely from anywhere in Greece

Competitive salary with monthly performance bonus

Fully paid training from day one

Stable employment with a global industry leader

Build valuable experience in fintech and financial services

Continuous learning cross-training and career growth opportunities

International supportive and multicultural workplace