Czech Speaking Booking Agent

This opportunity is available solely to candidates who presently reside in Greece or those who are actively managing their own relocation to the country. Applications cannot be accepted from international candidates who do not intend to set up a permanent working residence in Greece.

Our client experience team is looking for resourceful problem-solvers to represent a major global leader in online travel. As a key brand ambassador for a world-famous company you will enjoy the flexibility of a 100% remote role based anywhere within Greece.

This position goes well beyond standard customer service. As a travel logistics specialist you will protect the brands reputation by solving complex booking challenges and guaranteeing high-quality effortless trips for travelers. You will serve as the crucial link between technical accuracy and outstanding guest care.

Key Responsibilities In your daily role as a Travel Logistics Specialist you will:

• Multi-Channel Support: Engage with customers via phone email and live chat using clear fluent command of both Czech and English.
• Analytical Problem-Solving: Resolve complex booking discrepancies and payment inquiries efficiently maintaining a calm customer-first mindset.
• Expert Support: Keep up with global travel rules and internal software tools to provide accurate top-tier guidance.
• Record Keeping: Thoroughly document every customer interaction in the corporate CRM to maintain precise history logs.
• Performance Goals: Regularly achieve individual targets while collaborating with an international team to boost overall service standards.

Desired Profile & Qualifications We are seeking self-driven professionals who thrive in an independent fast-moving digital workplace.

Language Requirements

• Czech: Fluent command (C2 level) to handle intricate customer situations.
• English: Strong business fluency (minimum B2 level) for team communication and company updates.

Work Environment & Core Skills

• Prerequisites: Legal right to work in Greece alongside a quiet private home workspace with a fast reliable internet connection.
• Interpersonal Skills: Outstanding communication abilities and the emotional composure to remain professional when handling escalated issues.
• Self-Management: High level of personal accountability to manage daily duties independently in a fully remote setup.

Salary Perks & Professional Growth We provide a strong compensation package crafted to support your life and career progression:

• Competitive Salary: A customized pay structure for bilingual talent in Greece including the standard 14 monthly payments per year.
• Monthly Bonuses: Extra financial incentives based on meeting and surpassing performance metrics.
• Health Coverage from Day One: Comprehensive private medical and life insurance starting on your first working day.
• Remote Tech Setup: Complete high-grade hardware packageincluding a corporate laptopdelivered straight to your home.
• Career Pathways: Clear internal routes to move into management quality control or team lead positions.

Relocation Support (For Candidates Moving to Greece) If you are moving to Greece from abroad for this role we offer full support to ensure a seamless transition:

• Flight Reimbursement: Company-funded air travel to Greece.
• Temporary Lodging: 30 days of free high-quality temporary accommodation to help you get settled.
• Administrative Support: Step-by-step assistance with local paperwork including obtaining your Greek tax number (AFM) and social security registration (AMKA).

Application Process Ready to launch your remote career with a global online travel leader Click Apply Now to upload your current English resume. Our recruitment team will be in touch soon for an initial online interview.