Customer Support Specialist – German Speaker – Remote In Greece
Job Location:
Monthly Salary:
Posted on:
28 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Customer Support Specialist German Speaker Remote In Greece
Location: Athens Greece
Start Date: many intakes
Work Mode: Remote (within Greece)
Job Overview
We are hiring a German-speaking Customer Support Specialist for a fully remote position based in Greece.
You will support customers through multiple communication channels ensuring high service standards and efficient issue resolution. This role offers flexibility structured onboarding and the opportunity to grow within an international environment.
Key Responsibilities
- Manage incoming customer inquiries via phone email and chat
- Provide clear and accurate product or service information
- Resolve customer issues promptly and professionally
- Escalate complex cases when required
- Document all interactions in internal systems
- Meet quality and performance KPIs
- Deliver a positive and consistent customer experience
Requirements
- Native or fluent German (C1C2 level)
- Good command of English (B2 or higher)
- Strong communication and problem-solving skills
- Ability to work flexible shifts (24/7 rotation)
- Customer-oriented mindset
- EU citizenship or valid Greek work authorization
- Previous customer service experience is a plus
Whats Offered
- Full-time contract
- Competitive salary package
- Fully remote role within Greece
- Paid training and structured onboarding
- Career development opportunities
Apply Now
Apply today and join a growing international team.
