Customer Support Representative Portuguese Speaker

Fluent in Portuguese A team in Athens is looking for their next Customer Support Representative.

Youd be the first person customers reach when something needs sorting out - the role rewards patience and clear communication.

What youd be doing:

• Stay calm and clear with customers even when theyre frustrated
• Flag recurring issues so they can be addressed at the source
• Respond to customer questions across phone chat and/or email
• Resolve issues efficiently without cutting corners on quality

What were looking for:

• Clear professional communication style written and verbal
• Able to stay organized when handling multiple cases at once
• Reasonably tech-comfortable - happy learning new internal systems
• Some prior customer-facing experience is a plus though not essential

Details:

• Work model: On-Site

Relocation support where offered is handled directly with the employer and discussed during the process - happy to walk you through what applies here.

Sound like you Send your application through and well take it from there.