Customer Support Representative Italian Speaker

Were working with an employer in Athens to fill a Customer Support Representative position for their Italian market.

Its a front-line support role: fielding questions solving problems and making sure people leave the conversation satisfied.

What youd be doing:

• Follow up on open cases rather than letting them sit
• Stay calm and clear with customers even when theyre frustrated
• Recognize when something needs escalating versus resolving directly
• Contribute to a supportive collaborative team environment

What were looking for:

• Able to stay organized when handling multiple cases at once
• Reasonably tech-comfortable - happy learning new internal systems
• Comfortable in a fast-moving customer-facing role
• Clear professional communication style written and verbal

Details:

• Work model: On-Site

We work with employers across several European markets so even if this particular role isnt a perfect match its worth staying in touch.

If youve read this far and youre curious thats usually a good sign - apply.