Customer Support in Czech
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Position Details
Role: Customer Support in Czech
Project:
Location: Greece (Remote)
Start date: 19 August 15 and 25 September 2026
Schedule: Monday to Sunday
Working Hours: 8-hour shifts from 08:00 to 00:00
Compensation:
- 1200 gross/month paid over 14 salaries per year
- 50 meal allowance monthly
- Private Health & Life Insurance
Relocation Package
Available for candidates moving to Greece:
- 300 gross relocation allowance (paid after completion of training)
- Up to 3 weeks of hotel accommodation provided close to work
- Legal support with hiring documents
Responsibilities
- Handle incoming customer contacts by phone chat or email
- Resolve customer issues and enquiries with professionalism and accuracy
- Support accommodation partners with questions related to reservations availability and extranet tools
- Ensure high customer satisfaction and deliver a positive partner experience
- Use internal tools and CRM systems to document and process customer requests
Requirements
- Native or fluent Czech (C1/C2)
- Good English level (B2)
- EU passport or Greek Residence Permit
- Previous experience in customer-facing roles (customer service retail hospitality etc.)
- Availability to work rotating shifts including weekends if required