Customer Service Representative (Dutch)

Now partnering with a leading Outsourcing/BPO consultancy!

Remote Greece Fully Remote Full-time

Are you a Dutch-speaking customer service pro passionate about hospitality and travel Were looking for a Customer Service Representative to be the main point of contact for accommodation rental managers and owners delivering exceptional support and a positive partner experience!

Handle all incoming contacts from accommodation rental managers/owners
Serve as the main point of contact via telephone ensuring efficient call handling & clear professional communication
Develop knowledge continuously to answer customer queries & resolve potential issues
Act as a key focal point for leading accommodation partners room modifications rates availability extranet tooling usage etc.
Use adequate tools processes & methods to ensure accurate valid complete information
Deliver great levels of client service and a positive experience for partners at all times

Native/fluent Dutch & English (B2 minimum) oral & written
Ability to identify apply and explain product/service expertise with clarity
Ability to cover morning weekend and afternoon shifts on rotation with colleagues
Tech savvy full proficiency with MS Office products
Based in Greece with stable internet connection
Working schedule: shift rotation MondaySunday 08 AM10 PM 2 days off per week

Excellent remuneration package based on experience skills & performance
Dynamic and creative team with a positive friendly atmosphere
25 days annual leave per year
Meal allowance
Performance bonus
Guidance and tools to reach your full potential
And many more!

Ready to support top accommodation partners from home Apply now!

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