Customer Service & Content Moderation Career Opportunities – Athens, Greece
Job Summary
Are you a natural communicator a problem solver or a digital safety enthusiast We are currently seeking enthusiastic and motivated Multilingual Customer Service Advisors and Content Moderators to join our fast-growing international teams in the historic city of Athens Greece.
We have multiple open positions across various premium global projects (ranging from tech leaders and e-commerce giants to travel and entertainment platforms). Whether you thrive in a collaborative office environment or prefer the comfort of working from home we have an ideal path for you.
We are actively recruiting native or proficient (C1/C2) speakers of the following languages:
- German
- Dutch
- Italian
- French
- Spanish
- Portuguese
- (Note: An intermediate command of English is also required for training and internal communication).
Depending on the specific track you match with your daily activities will include:
- Assist international customers via inbound calls emails and/or live chat with inquiries regarding products accounts billing or bookings.
- Deliver empathetic high-quality solutions to ensure an excellent customer experience.
- Maintain accurate customer records and handle data with care in internal CRM systems.
- Review evaluate and moderate user-generated content (videos images text or listings) to ensure platform safety and community policy compliance.
- Identify and flag content that violates legal regulations copyright laws or safety guidelines.
- Make objective rational decisions to help keep digital spaces secure and positive.
- Experience: No prior experience is strictly required! We welcome entry-level enthusiasts who possess a strong customer-centric mindset and a desire to learn.
- Skills: Strong communication abilities adaptability and eagerness to develop new skills in a fast-paced environment.
- Legal Status: Valid European Union (EU) citizenship or an active fully issued Greek work permit is mandatory. (Please note: The company does not provide working visa sponsorship).
- Location: Athens Greece.
- Work Options: We offer both On-Site roles at our modern tech-equipped facilities and 100% Remote options from within Greece (depending on the project assignment).
Moving to a new country is a major step so we make your transition to Greece completely seamless and stress-free:
- Travel Arrangement: Your flight and initial travel to Athens are fully booked and covered directly by the company.
- Initial Accommodation: Temporary accommodation is provided and covered upon your arrival to give you a comfortable landing.
- Housing Assistance: Dedicated support from our team to help you find a permanent apartment including full coverage of the real estate agency fee.
- Cultural Integration: Free Greek language lessons provided by the company to help you immerse yourself smoothly into local life and culture.
- Competitive Salary Package: Composed of a secure fixed monthly base salary tailored to your specific language tier.
- Bonus Incentives: Eligible for performance-based bonuses attendance incentives and shift allowances depending on project requirements.
- Paid Training: Fully structured onboarding and continuous learning programs provided from day one.
- Career Advancement: Long-term professional growth pathways within a global company that strongly encourages internal promotion.