Customer Service and Back Office Administrator
Job Location:
Monthly Salary:
Experience Required:
Posted on:
18 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
At Supervoice were redefining business communication through cutting-edge technologies and cloud communication solutions that keep companies connected anytime anywhere. If you are ready to join a forward-thinking team re-imagining the future of communication beyond the limits of traditional telephony then you might be the person were looking for!
As a Customer Service & Back Office Administrator you will play a key role in delivering an outstanding customer experience while supporting the smooth day-to-day operation of our services and internal processes.
What Youll Do
- Handle incoming customer calls (customer support)
- Register and monitor customer requests in the CRM system
- Manage back office operations (service activations changes billing support)
- Coordinate with technical team for issue resolution
- Follow up on pending cases to ensure timely and effective service management
What Were Looking For
- Previous experience in customer service administrative support or a similar role (customer service or call center support)
- Strong digital literacy and confidence using CRM platforms and business applications
- Experience in the telecommunications industry
- Proficiency in English
What You Bring
- Strong communication skills with a customer-oriented mindset
- Ability to multitask prioritize effectively and work in a fast-paced environment
- Professional attitude attention to detail and strong organizational skills
What We Offer
- Life & Health insurance
- Corporate laptop
- Continuous training and professional development opportunities
- Certified Great Place to Work environment that values collaboration growth and employee well-being
Joining Supervoice means becoming part of a bold fast-moving team shaping the future of global communication. If youre ready to grow create impact and contribute to redefining how the world communicates - wed love to hear from you.
