Change and Release Coordinator

Are you ready to discover the role of a Change and Release Coordinator in Netcompany

As a Change and Release Coordinator you will:

• Coordinate the operational changes and releases of all live service elements with a focus on planning coordination of resources and activities version controlling while maintaining quality and minimising risk
• Ensure that Release and Change Management Key Performance Indicators (KPIs) are reported and that their targets are met
• Coordinate with DevSecOps Engineers and other technical teams for deployments automation improvements and release optimisation
• Collaborate with project and operational teams to ensure effective system change and release implementation
• Assist in support models set up and in managing the transition of projects and new services into the business-as-usual (BAU) model
• Coordinate with suppliers contractors third parties etc. to ensure timely change and release implementation and contractual fulfilment where applicable
• Follow up on release and operational change activities throughout all stages of the release and change lifecycle

Qualifications :

What would make you a fit for the role:

• Minimum of 5 years of experience in IT operations and/or IT service management and delivery
• Experience working within ITIL-aligned frameworks and structured change and release management processes
• ITIL Foundation certification (or higher)
• Excellent understanding and practical knowledge of ITIL service management processes including:
  • Incident Management
  • Problem Management
  • Change Management
  • Release Management
  • Event Management
  • Knowledge Management
• Agile or DevOps certification
• Project Management certification
• Proficiency with IT Service Management (ITSM) tools as defined or agreed by the Contracting Authority (CA)
• Understanding of CI/CD pipelines and configuration management tools
• Strong coordination and analytical skills
• Ability to communicate effectively and work in a multicultural multi-vendor operational environment
• Excellent ability to manage multiple high-priority efforts competing priorities and changing requirements schedules and priorities

Additional Information :

Being a part of the Netcompany team you will be provided with: 

• The opportunity to work in a modern environment & in a hybrid working model
• A seamless onboarding experience and a buddy to support you on your first steps
• A competitive compensation & benefits package
• Health and life insurance program
• Meal & commuting allowance
• Well-being activities (on premises)
• Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business ad-hoc trainings)
• A personalized development plan for targeted career growth

If you are looking forward to be part of a diverse environment and have the opportunity to work alongside well-experienced professionals on challenging large-scale projects that directly impact millions of citizens around the globe then this is the place to be!

By joining Netcompany in Athens you will be part of a vivid team of 2300 tech professionals. When at the office youll have the flexibility to work from our three modern sustainable and state-of-the-art offices.

Please upload your CV in English via the Apply button. All applications will be treated as strictly confidential.

We ensure equal opportunities treatment and consideration to all candidates. Discrimination based on sex racial or ethnic origin religion or belief disability age sexual orientation or marital status physical or mental disability or any other factor protected by applicable laws and regulations is prohibited. As part of the Netcompany culture we respect human rights and focus on creating a positive workplace where all employees are valued and where diversity and inclusion are a vital part of our everyday working experience.

In the following link you may find our CV Submission privacy notice: Work :

No

Employment Type :

Full-time