Bulgarian Speaking Emergency Roadside Assistance
Job Summary
Location: 100% Remote (Must be resident in or relocating to Greece)
Shift Pattern: 24/7 Rotational Shifts (Including nights and weekends)
We are seeking a reliable calm and solution-oriented Bulgarian-speaking Roadside Assistance Specialist for a 100% remote position within the Greek this role you will be the core lifeline for drivers experiencing vehicle breakdowns accidents or logistical emergencies across Europe. Because emergencies happen at any hour this project operates on a 24/7 rotational schedule offering excellent shift premiums for night and weekend hours. Enjoy the unique flexibility of remote work from any Greek island or coastal town while building a career with global automotive leaders.
- Emergency Dispatch: Respond promptly to incoming calls from Bulgarian-speaking drivers experiencing mechanical failures flat tires or accidents on the road.
- Incident Diagnostics: Gather precise details about the vehicles location and issue using GPS tracking digital coordinates and specialized internal maps.
- Logistics Coordination: Coordinate in real-time with local towing companies mechanics car rental agencies and hotel providers to ensure swift assistance and passenger safety.
- Calm Reassurance: Provide empathetic clear and professional guidance to drivers who may be in stressful vulnerable or high-pressure situations.
- Case Management: Accurately log all data service dispatches and insurance verification updates into the CRM system to track case progression.
- Language: Native or C2-level Bulgarian and professional proficiency in English.
- Legal: Mandatory EU Passport or a valid permit to work in Greece. (Note: Residence permits from other EU member states are not valid for employment in Greece).
- Flexibility: Absolute willingness to work a 24/7 rotational shift schedule including night shifts weekends and public holidays.
- Home Office: A quiet private workspace with a stable high-speed internet connection (full hardware and dual-monitors provided and shipped directly to your door).
- Skills: Exceptional multitasking capabilities strong geographical awareness and high emotional resilience.
- Relocation Package: Paid flight to Greece and 2 full weeks of hotel accommodation to support your initial arrival as you set up your remote workspace.
- Work Flexibility: 100% Remote work from any location within Greece. No office presence or commute required.
- Financial Package: Competitive base salary with 14 payments per year plus significant additional shift allowances for night hours and Sunday shifts as per Greek labor law.
- Professional Perks: Full paid training (conducted virtually) private health insurance and structured career progression into operations quality control or shift management.
- Lifestyle: Benefit from a lower cost of living while enjoying the flexibility to explore Greece and enjoy the Mediterranean climate around your rotational shifts.
Make a real impact helping people in critical situations all while enjoying the absolute freedom of remote living in Greece. Submit your application today to start your professional journey with us.