Bulgarian Customer Support Specialist
Job Summary
We are currently hiring Customer Support Specialists to join an international team in Athens Greece. This role combines customer support and content review responsibilities helping maintain a safe and positive experience for users across digital platforms.
This is an excellent opportunity to work in a multicultural environment while developing your customer support and digital operations experience.
- Review and assess online content in accordance with platform guidelines
- Support users through email chat and other communication channels when required
- Identify and escalate issues that require further review
- Maintain accuracy and consistency in daily operations
- Contribute to a safe and positive online experience for users
- Bulgarian communication skills required (C1 level or above)
- Good English communication skills required (B2 level or above)
- Strong attention to detail and decision-making skills
- Ability to work in a fast-paced environment
- Previous experience in customer support content moderation or BPO is an advantage
- Competitive salary package
- Monthly food allowance
- Performance-based bonus system
- Structured training and onboarding
- Career development opportunities
- International and multicultural work environment
If you are interested in building your career within an international team in Athens Greece we would be happy to hear from you.