Brazilian Portuguese-Speaking Trust & Safety Specialist

CloserHire is partnering with a leading global customer experience provider to recruit Brazilian Portuguese-speaking Trust & Safety Specialists for an international social media project in this role you will help create a safer online environment by reviewing content and supporting platform integrity across one of the worlds largest social media platforms. You will work in a fast-paced and multicultural environment where attention to detail critical thinking and responsible decision-making are essential. This is an excellent opportunity to build an international career while living in Greece with full relocation support.

• Location: Athens Greece
• Language: Brazilian Portuguese
• Start date: 10/8 14/9 28/9

Your Role

• Review and moderate online content to ensure compliance with platform policies and community guidelines
• Investigate user reports and identify policy violations when necessary
• Handle customer support interactions via chat email and outbound communication depending on the workflow
• Maintain high levels of accuracy and quality while working with sensitive information
• Escalate complex cases and collaborate with internal teams when required
• Contribute to improving the overall safety and integrity of the platform
• Adapt to different workflows and responsibilities based on business needs

Your Profile

• Native or fluent
• Brazilian Portuguese (C1 level)
• Good English skills (B2-C1 depending on workflow)
• Strong written communication and analytical skills
• High attention to detail and ability to make accurate decisions
• Comfortable working in a fast-paced and target-driven environment
• Ability to handle sensitive or potentially disturbing content when required
• Experience in customer support content moderation or BPO environments is a plus
• Team-oriented mindset with flexibility and adaptability

What Is Offered

• Full relocation support to Greece including flight and accommodation assistance
• Competitive salary package with additional benefits
• Paid training and structured onboarding in English
• Private health insurance and meal allowance
• International and multicultural work environment
• Continuous learning and career growth opportunities
• Wellbeing support programs and 24/7 counselor access for employees
• Opportunity to work on one of the worlds leading social media platforms
• Rotational shifts in a dynamic 24/7 environment depending on the workflow
• Full support from
• CloserHire throughout the recruitment and relocation process

Relocation

2 weeks hotel flight paid real estate agency support to find place to stay