Associate, Business Technology Quality Assurance (BTQA)

Our Global Governance Risk and Compliance (GRC) team provides comprehensive blueprints for cybersecurity excellence by embedding governance risk management and compliance into every layer. The team is responsible for ensuring risk-based decision-making is used and that security privacy and regulatory compliance is integrated seamlessly with Pfizers organization.

We are seeking a motivated Associate Business Technology Quality Assurance (BTQA) to support the organizations governance risk and compliance activities within a regulated environment. This role assists with the execution of quality assurance tasks across business technology processes and systems helping to maintain accurate documentation and ensure adherence to compliance quality and regulatory requirements. The Associate works closely with crossfunctional partners to support reviews gather information and contribute to the overall effectiveness of BTQA and GRC initiatives while developing foundational skills in technology quality and compliance.

ROLE RESPONSIBILITIES

• Support the execution of quality assurance activities across business technology systems processes and documentation.
• Assist in reviewing technology processes to confirm alignment with internal quality standards policies and regulatory expectations.
• Help maintain accurate BTQA documentation including SOPs workflows process narratives quality records and evidence repositories.
• Contribute to audit preparation activities by gathering information organizing evidence and supporting walkthrough coordination.
• Assist with tracking quality issues control gaps and remediation tasks ensuring updates are logged and clearly documented.
• Participate in reviews of system changes enhancements and releases to verify compliance with quality and GRC requirements.
• Support monitoring activities by collecting data updating logs and escalating potential risks or deviations to senior team members.
• Collaborate with crossfunctional teams by helping gather inputs share information and ensure consistent communication.
• Contribute to the development and improvement of BTQA procedures templates and processes.
• Participate in training and selfdevelopment activities to build a strong foundational understanding of technology quality compliance and GRC concepts.

BASIC QUALIFICATIONS

• Bachelors degree in information systems computer science engineering quality management life sciences or a related field.
• Experience in technology quality assurance IT compliance GRC system support or a related discipline (internships or coops acceptable).
• Foundational understanding of IT processes system lifecycle concepts and basic quality or compliance principles (e.g. documentation practices change control incident tracking).
• Interest in learning regulatory and industry frameworks such as GxP CSV (Computer System Validation) ISO standards or IT governance frameworks (training will be provided).
• Strong attention to detail with the ability to maintain accurate documentation and follow structured processes.
• Solid written and verbal communication skills.
• Ability to collaborate effectively with team members and crossfunctional partners.
• Proficiency with standard productivity tools such as Microsoft Word Excel PowerPoint and Teams.
• Demonstrated experience in an agile work environment possessing qualities such as a collaborative mindset adaptability to change and a proactive problem-solving approach.

PREFERRED QUALIFICATIONS

• Familiarity with GxP CSV or other regulated system requirements.
• Exposure to IT or quality frameworks such as ISO standards or COBIT.
• Ability to create simple reports or summaries using Excel or similar tools. Interest in developing skills in technology quality compliance and risk management.
• Strong organizational skills and attention to detail.

NON-STANDARD WORK SCHEDULE TRAVEL OR ENVIRONMENT REQUIREMENTS

• Travel as required by the business (less than 20% domestic and/or international)
• Work Location Assignment: Must be able to work in assigned Pfizer office 2-3 days per week or as needed by the business

Work Location Assignment:Hybrid

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