Area Manager (WM)

About Wolt

At Wolt we create technology that brings joy simplicity and earnings to the neighborhoods of the 2014 we started with delivery of restaurant food. Now were building the delivery of (almost) everything and youll find us in over 500 cities in 30 countries around the 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isnt always easy but its definitely exciting. Here youll learn more build more and ship more than in most other companies. Youll be challenged a lot but also have a lot of fun on the way. So if youre a self-starter with drive and entrepreneurial spirit this could be the ride of your life.

The role you are looking at is a part of Wolt Market - our very own grocery stores that deliver unprecedented convenience and world-leading customer experience. People across Greece can order their groceries and have them delivered to their doorstep at lightspeed.

As a Wolt Market Area Manager you have ownership of supporting a team of 6-8 Store Managers and Store Team Leads and together running a world-class grocery delivery operation. You are leading everything related to how operations take place and are responsible for finding and setting up targets optimizing store layout improving picking and packing costs ensuring a great user experience and providing leadership to a team of store leaders and grocery associates. Four key areas that youll always focus on are the safety quality customer experience and productivity of your operation.

In this role youll get a lot of help and support on the way but are also expected to be an amazing independent manager with an exceptional ability to execute every single day.

What youll be doing

• Responsible for the end to end store operations from fulfillment to delivery in a group of our stores.
• Focus on the continuous improvement of our operations. Key focus areas include: safety quality customer experience and productivity.
• Maintaining an ambitious and motivated team is one of your main responsibilities while you also hire and train new store leaders.
• Provide day to day leadership and guidance to store leaders and associates to optimize store operations and guarantee operational excellence.
• Drive the creation of shift schedules quality initiatives process change initiatives and other change initiatives to support and enable store leaders to meet and exceed business targets.
• Review the demand forecasts and determine your productivity requirements to meet the overall store/country objectives.
• Develop optimal store operations in your country together with the Operations Manager and other members of your team. Examples of your areas of responsibility could be workforce management people compliance collaboration with inventory and commercial teams product initiatives and feedback.

Our humble expectations

• Operations management experience in retail distribution or platform economy environments.
• Great analytical skills. Excel skills are a strong recommendation.
• Experience of leading teams in stores or in a similar field.
• Full professional proficiency in English and Greek.
• Ability to think and act fast operationally with an eye for detail.
• A hands-on proactive practical pragmatic attitude with resiliency for changes.

Next steps

If you are excited about working in a high-growth environment taking ownership and being part of an extremely ambitious team then click below to apply and get the conversation going!

You will fit into a truly diverse team across 32 countries - what really matters to us is a caring and welcoming environment where we embrace uniqueness and celebrate diversity. Experience a company culture where we work on eye level decisions are made quickly and knowledge sharing as well as mentoring is on our daily agenda.

We will be reviewing applications on an on-going basis so if this sounds like an opportunity you want to pursue apply today!Please note that we do not accept applications coming through email due to GDPR. Make sure to apply through our careers page and send your application in English.

Our Commitment to Diversity and Inclusion

Were committed to growing and empowering a more inclusive community within our company industry and cities. Thats why we hire and cultivate diverse teams of people from all backgrounds experiences and perspectives. We believe that true innovation happens when everyone has room at the table and the tools resources and opportunity to excel.