Project CoordinatorAccount Manager

Our client is a leading premium finishing company offering high-quality interior and exterior finishing solutions including doors wardrobes kitchens pergolas and comprehensive project finishing services.

The company caters to a diverse clientele including property developers hospitality brands corporate institutions and homeowners who prioritize superior quality modern design and outstanding workmanship. Known for delivering customized and elegant finishing solutions the company is committed to excellence innovation and customer satisfaction across both residential and commercial projects.

The Project Coordinator / Account Manager is responsible for overseeing client projects from contract award through to final delivery and installation. The role ensures seamless coordination between clients and internal teams guaranteeing projects are delivered on time within budget and in line with the companys premium quality standards.

Acting as the primary client liaison throughout the project lifecycle the successful candidate will drive efficient project execution while maintaining strong client relationships and ensuring high levels of customer satisfaction.

• Manage assigned projects from initiation to completion.
  
• Develop detailed project plans schedules timelines and milestones.
  
• Monitor project progress to ensure timely execution and delivery.
  
• Coordinate resources and activities to achieve project objectives efficiently.
  

• Serve as the main point of contact for clients after project award.
  
• Provide clients with regular updates on project status and timelines.
  
• Manage client expectations and ensure prompt resolution of concerns or requests.
  
• Build and maintain strong professional client relationships to support repeat business and referrals.
  

• Business Development Manager for project handovers
  
• Design team for drawings revisions and approvals
  
• Management and procurement teams for sourcing and purchasing
  
• Installation teams for execution and delivery
  
• Ensure all stakeholders are aligned on project scope timelines and deliverables.
  

• Site visits and inspections
  
• Measurements and assessments
  
• Deliveries and logistics
  
• Installation schedules
  
• Ensure installation teams are fully briefed and equipped for successful execution.
  
• Monitor installation progress to ensure adherence to project specifications and quality standards.
  

• Maintain accurate and organized project documentation and records.
  
• Track quotations invoices approvals delivery notes and project correspondence.
  
• Prepare and submit regular project status reports to management.
  
• Ensure all project documentation is updated and accessible throughout the project lifecycle.
  

• Monitor project quality to ensure all deliverables meet company and client expectations.
  
• Identify and proactively resolve project issues delays or operational challenges.
  
• Handle client complaints professionally and escalate critical issues when required.
  
• Ensure corrective actions are implemented effectively to maintain project standards.
  

• Conduct project close-out processes and confirm successful completion with clients.
  
• Follow up with clients to assess satisfaction levels and gather feedback.
  
• Support efforts to secure client testimonials referrals and repeat business opportunities.
  

• Diploma or Bachelors Degree in Business Administration Project Management or a related field.
  
• 24 years experience in project coordination project management operations or a similar role.
  
• Experience within the construction interior finishing or related industry is preferred.
  
• Strong organizational and coordination skills.
  
• Excellent communication and interpersonal abilities.
  
• Ability to manage multiple projects simultaneously and meet deadlines.
  
• Strong attention to detail and problem-solving capability.
  
• Ability to remain calm under pressure and effectively manage client expectations.
  
• Proactive adaptable and solution-oriented mindset.
  
• Basic understanding of construction interior finishing or related projects is an added advantage.