Internal Control Manager

The Internal Control Manager is responsible for designing implementing and monitoring the internal control framework across all operational activities of the Bayport Savings and Loans PLC. The role ensures regulatory compliance operational efficiency risk mitigation and adherence to internal policies across Commercial Credit and Collections functions.

Although positioned within the Operations function the role operates independently and reports directly to the Chief Operating Officer to maintain objectivity and oversight integrity.

Required Skills:

1. Internal Control Framework & Governance

• Develop implement and continuously improve the companys internal control framework.
• Establish control policies procedures and standard operating guidelines across operational units.
• Ensure controls are aligned with regulatory requirements and industry best practices.
• Conduct periodic risk assessments and recommend mitigation strategies.

2. Operational Compliance Oversight (Commercial Credit & Collections)

• Monitor compliance with internal policies and regulatory requirements across:
  • Commercial operations (customer onboarding and deposits mobilization)
  • Credit operations (loan origination appraisal approval disbursement)
  • Collections & recoveries (repayment tracking arrears management restructuring write-offs)
• Review operational transactions to ensure adherence to approved processes and delegated authorities.
• Identify control breaches and escalate significant issues to the COO and Executive Management.
• Ensure proper documentation and record-keeping standards are maintained.

3. Monitoring Testing & Reporting

• Develop and execute annual internal control testing plans.
• Conduct regular operational reviews spot checks and surprise audits.
• Track control deficiencies and ensure timely remediation.
• Prepare monthly and quarterly internal control reports for the COO and relevant committees.
• Provide insights on emerging operational risks and recommend preventive measures.

4. Regulatory & Policy Compliance

• Ensure compliance with Bank of Ghana and other regulatory authority requirements.
• Monitor implementation of regulatory updates affecting Commercial Credit and Collections.
• Support regulatory examinations and external audits.
• Coordinate responses to regulatory findings and ensure closure of action items.

6. Process Improvement & Advisory

• Review operational workflows and recommend efficiency improvements without compromising controls.
• Provide advisory support to business units on control design and process enhancement.
• Support automation and system control enhancements in core banking and collections systems.