Facilities Manager
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Job Summary
FACILITIES MANAGER
JOB DESCRIPTION
Location: Accra
Industry: Hospitality
Reports To: Directors
Our client is a premium residential property provider committed to delivering exceptional living experiences.
Scope
The Facilities Manager will be responsible for overseeing the day-to-day operations and maintenance of properties ensuring they are safe well-maintained and operated to a high standard while leading the on-site facilities team. The role will drive operational efficiency ensure compliance with health and safety standards and provide regular updates and practical recommendations to support the long-term performance and value of the properties.
Key Responsibilities
- Oversee the day-to-day operations and maintenance of the residential apartment buildings.
- Ensure the facilities are safe clean functional and maintained to a high standard.
- Develop and oversee preventive maintenance schedules for all building systems and equipment.
- Conduct regular property inspections and ensure maintenance issues are resolved promptly.
- Lead and develop the existing facilities team to improve operational effectiveness and staff engagement.
- Coordinate repairs and renovations while minimizing disruption to residents.
- Establish high service standards and foster a culture of accountability professionalism and teamwork.
- Ensure prompt resolution of resident complaints and maintenance requests while maintaining excellent customer service.
- Monitor operational and maintenance budgets and ensure cost-effective use of resources.
- Ensure compliance with all health safety environmental and statutory requirements.
- Maintain emergency response procedures and coordinate emergency preparedness activities.
- Maintain accurate maintenance records and prepare regular operational reports for the property owners.
- Manage and supervise external contractors and service providers to ensure quality and timely delivery of services.
- Identify operational risks and recommend practical improvements to enhance efficiency and property standards.
- Serve as the primary point of contact between the facilities team and the property owners ensuring clear communication and timely escalation of critical issues.
- Ensure proper inventory management of maintenance tools equipment and supplies.
- Coach and develop staff to improve operational efficiency and customer service.
Requirements
Requirements
- A Bachelors degree in Facilities Management Building Technology Mechanical Engineering Civil Engineering Estate Management Property Management or any related field.
- Minimum of 8 years experience in a similar role or its equivalent.
- Experience managing residential hospitality commercial or mixed-use properties.
- Strong understanding of building systems including electrical plumbing HVAC generators water systems and fire safety equipment.
- Ability to assess maintenance issues and effectively coordinate contractors and service providers.
- Excellent communication and interpersonal skills.
- Excellent analytical and problem-solving skills.
- Strong attention to detail.
- Proficient in the use of MS Word Excel Outlook and PowerPoint.
Competencies
Required Skills:
Requirements A Bachelors degree in Facilities Management Building Technology Mechanical Engineering Civil Engineering Estate Management Property Management or any related field. Minimum of 8 years experience in a similar role or its equivalent. Experience managing residential hospitality commercial or mixed-use properties. Strong understanding of building systems including electrical plumbing HVAC generators water systems and fire safety equipment. Ability to assess maintenance issues and effectively coordinate contractors and service providers. Excellent communication and interpersonal skills. Excellent analytical and problem-solving skills. Strong attention to detail. Proficient in the use of MS Word Excel Outlook and PowerPoint. Competencies Confident-Communicator Detail-Oriented Analytical Problem-Solving.
