Business Development Manager (Accra-Ghana)

To drive business growth and revenue generation by identifying developing and converting new business opportunities for the Companys total facility management services covering hard and soft services while building strategic client relationships and maintaining a healthy business pipeline.

Key Responsibilities

• Identify and develop new business opportunities across total FM hard services soft services and integrated facility management solutions.
• Develop and execute business development plans to achieve agreed revenue sales and growth targets.
• Generate qualify and manage leads through prospecting networking referrals industry engagements and other channels.
• Build and maintain strong relationships with prospective and existing clients key decision-makers consultants developers and strategic partners.
• Prepare and present proposals capability statements tenders RFP/RFQ responses and sales presentations tailored to client requirements.
• Work with Operations Commercial Finance and other relevant teams to develop technically feasible and commercially viable solutions and support contract negotiations.
• Maintain and manage the sales pipeline CRM records forecasts and business development reports ensuring Management is regularly updated on opportunities market trends and performance.
• Conduct market research and competitor analysis to identify emerging opportunities market gaps and potential areas for business growth.
• Identify cross-selling upselling contract renewal and account expansion opportunities within existing client accounts.
• Support the successful handover of newly secured contracts to Operations and provide commercial support to other business units as required.
• Maintain confidentiality of client information commercial proposals pricing business plans and other sensitive business information.

Key Performance Indicators

• Revenue and new business targets achieved.
• Number and value of new FM contracts secured.
• Qualified sales pipeline value.
• Lead-to-conversion rate.
• Proposal/tender conversion rate.
• Growth of existing accounts and cross-selling opportunities.
• Client acquisition and retention.
• Commercial viability and profitability of secured contracts.
• Accuracy and timeliness of CRM and business development reports.

Qualifications :

• Bachelors degree in Business Administration Marketing Estate Management Facility Management Engineering or a related discipline.
• 68 years of relevant experience in business development sales or commercial roles preferably within the facility management property real estate construction or related services industry.
• Demonstrable experience in selling hard soft or integrated facility management services.
• Strong knowledge of the Ghanaian FM/property market including key market segments clients competitors and business opportunities.
• An established business network and relationships within the Ghanaian corporate commercial real estate property and facilities management sectors will be an advantage.
• Strong skills in business development client relationship management negotiation presentation and commercial analysis.
• Proficiency in CRM systems Microsoft Office and other business development tools.
• Excellent communication interpersonal networking and report-writing skills.
• Candidates residing in Accra Ghana will be considered.

Additional Information :

• Good professional appearance and attitude.
• Diplomatic tactful discreet flexible resourceful and dependable
• Excellent leadership and project management skills
• Ability to work independently and as part of a team
• Outstanding organizational skills
• Strong attention to detail and a commitment to maintaining high safety standards.

Remote Work :

No

Employment Type :

Full-time