Account Lead Jobs in Ghana
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Lead-account Management
Sutherland
Taguig - Philippines
Key Responsibilities:Monitor real-time call volumes agent availability and adherence to schedules.Analyze and respond to deviations in performance metrics such as service levels occupancy and average handle time (AHT).Collaborate with team leaders and supervisors to address staffing gaps or overages...
Business Development Manager (west Africa)
Procept Associates Professional Services Limited
Accra - Ghana
Business Development & Revenue GrowthIdentify qualify and close opportunities in consulting ISO implementation training and advisory services.Build and manage a strong pipeline across Anglophone and Francophone markets.Achieve monthly quarterly and annual revenue targets.Market Expansion & Territory...
