Remote Workforce Management Jobs in Berlin

(Fully remote async-first DevTool SaaS 32-40h/week time zones: UTC-3 to UTC3)Location: This is a FULLY remote role but you must be within UTC-3 to UTC3 to work with your team peers and internal customers. You do not have to be in the specific country or city shown in this listing but please only app...

Your Next Chapter Starts Here: Flexible Remote Leadership OpportunityYouve spent years building capability — guiding teams navigating change and delivering outcomes. At this stage of your career its natural to pause and reflect: What do I want the next phase to look likeIf youre a seasoned professi...

As our Head of Workforce Management (WFM) you will take ownership of shaping and elevating our global WFM this pivotal role you will balance strategic vision with hands-on execution driving forecasting scheduling and real-time management across our Sales and Service teams. By leveraging data and a...

You monitor service levels queues intraday performance and agent availability in real time.You support short- and long-term scheduling shift maintenance and daily staffing adjustments.You assist in volume forecasting capacity planning and data modeling.You create clear and actionable reports for ope...