Workplace Experience Manager (all genders)

Be the Heartbeat of Our Workplace

Some people manage offices others create places where people love to work.

At ctrl QS were looking for someone who can turn an office into an experience; someone who notices the small things before anyone else does solves problems before they become problems and creates an environment where people can do their best work.

As our Workplace Experience Manager youll be the face of our Berlin office the go-to person for our team and the driving force behind a space that feels welcoming connected and effortlessly functional. Acting as a bridge-builder across teams locations and leadership translating company priorities into practical workplace execution.

From coming up with and executing team-wide initiatives and organizing large-scale company events to keeping office operations running smoothly and being the first point of contact for visitors youll play a key role in shaping how people experience ctrl QS every single day.

If youre proactive people-focused highly organized and love making things happen wed love to meet you.

• Be the face of our office. Create a warm welcoming first impression for team members clients partners visitors and vendors. Youll be the approachable go-to person for workplace questions requests mail and whatever the day brings.
• Create a great team experience. Support team members with their everyday workplace need and organize team days events and in-person moments that bring people together and strengthen our culture.
• Keep improving how we work. Listen to what the team needs spot friction before it becomes a problem and turn feedback into practical improvements across the office and our wider hybrid workplace experience.
• Keep our space working beautifully. Make sure the office is organized well-stocked and ready to use from meeting rooms and shared spaces to equipment and workplace technology. When something doesnt work youll solve it or coordinate with the right people to get it fixed.
• Keep operations moving. Manage facilities suppliers and service providers while keeping an eye on contracts budgets costs and administrative processes.
• Get people where they need to be. Coordinate business travel for team members and leadership including bookings logistics guidelines and follow-ups.
• Keep us safe and compliant. Support occupational health & safety workplace standards and relevant GDPR and data protection requirements in our day-to-day operations.
• Make joining and leaving seamless. Coordinate onboarding and offboarding from a workplace perspective including equipment access setup logistics and everything needed for a smooth first or last day.

What Success Looks Like

• People feel at ease and know where to go: team members have a friendly approachable go-to person for workplace questions while visitors vendors clients and partners are welcomed directed and supported with confidence reinforcing the brand of ctrl QS.
• The office simply works: spaces are welcoming organized and ready to use; people can navigate the workplace easily make effective use of meeting rooms and tools and issues are solved quickly and proactively.
• Operations run seamlessly behind the scenes: onboarding travel vendors facilities and everyday workplace processes are well coordinated with minimal friction for the wider team.
• The operational foundations are in safe hands: budgets contracts approvals compliance and workplace standards are managed reliably transparently and without surprises.
• The workplace gets better not just maintained: feedback and day-to-day observations are turned into practical improvements and shared office experiences naturally enable collaboration culture and performance.

• 2 years of experience in Office or Workplace Management or a similar hands-on operational role
• Experience owning day-to-day office operations including vendors facilities contracts and budgets
• Excellent organization and the ability to keep multiple moving parts on track
• A proactive practical mindset you spot what needs to be done and make it happen
• Strong communication and people skills with confidence working across teams and seniority levels
• Comfortable communicating in German and English (B2 preferred)
• You are reliable detail-oriented and trusted with sensitive information
• You genuinely enjoy creating a workplace where people feel welcome connected and supported
• You thrive in a fast-moving environment and are comfortable switching between planning problem-solving and getting things done yourself
• You enjoy being present and actively shaping the office experience this role is fully on-site in Berlin 5 days per week

A plus not a must

• Experience with any of the following is a bonus:Arbeitsschutz GDPR/data protection workplace IT coordination or company events and offsites.

• Work-Life Wellbeing. At ctrl QS we value your well-being and encourage our team members to maintain a healthy balance between work and personal. We understand that agency life can be highly dynamic and fast-paced therefore we utilize a time-tracking tool to ensure you receive appropriate compensation through time off for any extra hours worked. Our company offers a flexible working environment providing options for both full-time and part-time positions. Additionally youll enjoy 28 days of vacation every year ensuring you have the time to recharge and explore your passions outside of work.
• Vibrant Office in Central Berlin and Home Office from Everywhere. Located in the digital heart of central Berlin our bright office space fosters professional and personal interactions. Our hybrid working setup allows you to work comfortably from home and we ensure you have all the necessary tools and resources to thrive. Additionally youll have the opportunity to enjoy up to 3 months of remote work per year allowing you to work from any location in the world!
• Continuous Learning and Career Growth. Were dedicated to providing a unique learning environment where you can pursue your career goals. We help you find your place at ctrl QS with a focus on your development goals. Youll find fluid career paths with opportunities to specialize or grow laterally. Also our internal Academy offers a wealth of learning opportunities.
• Diverse and Supportive Team. Join our team of 190 passionate committed and fun people from more than 40 nations. We celebrate diversity and welcome everyone to bring their unique perspectives challenge conventions and ignite creativity. Together we form a multicultural and fun-loving team that thrives on collaboration.
• People-First Culture. At ctrl QS we prioritize our people above all else. We strive to cultivate a healthy company culture where everyone feels safe and satisfied. Engage in regular team-building activities fun sport and health initiatives monthly team lunches weekly company breakfasts and regular team events are all part of the routine. And of course our famous summer and Christmas parties are not to be missed!

Ready to create a workplace people love

If youre someone who combines operational excellence with genuine care for people enjoys making things happen and wants to play a key role in building an exceptional workplace experience wed love to hear from you.

Apply now and help us create a workplace where our team can thrive.