Workplace Experience Ambassador (mfd)

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them tothrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Be the face of our workplace and create memorable experiences every day. As our Workplace Experience Ambassador youre more than just reception youre the heart of our location combining exceptional service with smart facility operations.

Your Responsibilities

Visitor Experience & Front Desk:

• Professional welcome and support for employees clients and visitors as first point of contact
• Management of calls emails access control visitor badges and front desk services
• Coordination of deliveries luggage handling and lost and found
• Personalized visitor experience based on awareness of on-site events

Meeting & Event Coordination:

• Setup and preparation of meeting and event spaces according to guidelines
• Maintenance of booking systems (Outlook SharePoint Conference Room Finder)
• Monitoring of room environments including equipment signage and consumables
• Timely response to meeting and event requests

Facility Management Support:

• Coordination with service providers and booking of maintenance work
• Processing of trouble tickets and administrative tasks
• Regular site inspections and support for space audits
• Daily collaboration with security and vendors
• Work flexibly in different settings as part of a the team

Health & Safety:

• Identification and reporting of safety risks
• Maintenance of AED devices and first aid equipment
• Role as evacuation and fire safety officer (training provided)

Your Profile

Required:

• Completed commercial apprenticeship or comparable qualification
• Professional experience in reception hospitality customer service or facility management
• Strong service orientation and excellent communication skills
• Proficiency in MS Office and digital tools
• High organizational skills with ability to manage multiple priorities
• Team player with professional friendly demeanor
• Fluent German and English language skills (written and spoken)
• Familiarity with booking and ticketing systems

Location:

Job Tags:

If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.