Working Student (mfd) IT Support

eigenblue Were building the future of engineering. A future where engineers build intelligent systems that solve complex problems and work alongside those systems to bring their solutions into the real world. We solve complex multidisciplinary engineering problems by combining deep human expertise with AI systems we build ourselves. Our proprietary AI models generate system architectures across software electronics mechanics and applied physics - and our engineers stay in the loop not as supervisors but as the decisive factor to bring those architectures into the real world.

As a Working Student (m/f/d) - IT Support youll be part of our internal IT team helping to keep our office network on-site server & workstation infrastructure AI tooling and day-to-day IT operations running smoothly. Youll get hands-on experience solving real technical problems working closely with our team and building a strong foundation in IT support and infrastructure topics.

• Handle prioritize and troubleshoot day-to-day IT support requests and issues from work laptops to office network setups using Slack and Jira Service Desk

• Assist with maintaining our on-site infrastructure: GPU workstations servers and network equipment

• Help project teams deploy to cloud and on-premise infrastructure

• Get hands-on with AI tooling including building connectors for Claude Code / Desktop

• Contribute ideas and suggestions to help us continuously improve our support processes workflows and tooling

• You are currently studying Computer Science Engineering or a related field

• Strong communication and problem solving skills as well as a structured curious approach to troubleshooting

• First experience with IT support topics and/or basic familiarity with networking equipment (e.g. Ubiquiti/Unifi Cisco HPE Aruba Juniper Mikrotik Netgear) is a nice to have not required

• Very good communication skills in Englisch comfortable working with different teams and a motivated hands-on mentality

• Enthusiasm for exploring and working with AI tools (e.g. Claude) is a plus

eigenblue is colorful - We embrace and value equal opportunities inclusion and diversity. Therefore we welcome every application with pleasure!

Does that make you curious Marina is your contact person for further questions and looks forward to hearing from you!