Working Student Customer Interactions & Conversational AI (fmd)

Digital Technology GmbH Fixed Term Part time

You have a passion for technology and want to make the world a greener place

Join the forefront of energy transition with Digital Technology organization as part of our technology in-house consulting Expert Services. As a professional services organization we collaborate closely with our business units providing pivotal services that accelerate ambitious Digital Transformation strategy.

If you have a passion for leading the green transition with digital innovation become a playmaker in our energetic and diverse team of more than 500 Expert Services consultants.

Its on us to make new energy work!

The Team your impact

As a Working Student - Customer Interactions & Conversational AI (f/m/d) you will take over a dual role of community management and conversation design to shape the digitalization of tomorrow at across Europe.

Your Role meaningful & rewarding

• Support ongoing Conversational projects chat and voice assistants closely working with the design development team and project managers
• Contribute to the design of conversational flows helping to create intuitive and user-friendly chatbots and voice-assistants and training NLU models to ensure proper recognition of user intents
• Organize and prepare knowledge-sharing sessions on conversational design best practices for existing and potential clients
• Maintain and curate content for our internal social intranet community pages; ensuring up-to-date and compelling representation of our teams services and product portfolio
• Prepare and communicate project updates and achievements (e.g. milestones conference participation awards) across channels such as our Intranet MS Teams and LinkedIn to showcase our teams successes

Your Profile authentic & open-minded

• Currently enrolled in a study programme with a focus on Marketing Information Technology Linguistics or similar
• Strong interest in the field of Conversational AI and smart automation; no prior experience required but curiosity as well as willingness to learn and explore new technology are key
• Basic understanding of user experience principles and design best practices
• A true team player ready to support colleagues when needed and contribute to shared goals
• Ownership and responsibility as your expertise grows you are not afraid to take on your own topics
• Excellent English and German skills

Our Benefits smart & useful

• Enjoy hybrid work:We combine office collaboration with focused work from home. Thanks to our flexible working hours you can easily balance university and a job.
• Advance your development: We grow and we want you to grow with us! We offer exciting tasks and individual learning opportunities.
• Enjoy fair compensation: We recognize your contribution with a market-based remuneration.
• Get connected: Take the opportunity to engage in our communities for collaboration learning and network building.
• Recharge your battery: You have 30 days of paid vacation per year plus Christmas and New Years Eve off.

Do you have questions
For further information please contact the Talent Acquisition Team .

Please understand that for data protection reasons we can only accept applications submitted via our portal. Unfortunately we cannot consider application documents that reach us by email or post.

What you need to know:
Job Req ID: 245866
Contract type: Fixed Term
Working time: Part time
Company: Digital Technology GmbH
Location:Essen
Function area: IT/Digital; Consulting