Working Student Client Engagement & Customer Portal IT
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Job Summary
Working Student - Client Engagement & Customer Portal IT
Start: 15/10/2026 Duration: 6 - 12months Part-time
Ready to make a real impact in the financial industry At Deutsche Börse Group well empower you to grow your career in a supportive and inclusive environment. With our unique business model driven by 15000 colleagues around the globe we actively shape the future of financial markets. Join our One Global Team!
Your area of work:
The Client Engagement & Customer Portal IT team designs and delivers solutions for the entire customer journey starting from onboarding throughout client services. The team is the IT responsible for the Member Section our customer portal used by over 40.000 clients and various business segments of Deutsche Börse Group. In this role you will contribute to the smooth operation of the portal and the related Backoffice processes by supporting the development team with planning and tracking activities reporting/PMO/administrative tasks.
Your responsibilities:
- You actively support project management and PMO activities including sprint planning milestone tracking and task coordination for the development team
- You support in creating and maintaining regular reports KPI dashboards and status updates for management and internal stakeholders
- You contribute to the smooth operation of the Member Section portal by monitoring back office processes documenting workflows and assisting in incident tracking
- Furthermore you will organise and document decision meetings workshops and backlog refinement sessions using tools such as Jira and Confluence
- In addition you will support the preparation of presentations project documentation and decision papers for cross-functional initiatives
- You are involved in ad-hoc administrative and operational tasks collaborating closely with software engineers product owners and business analysts
Your profile:
- You are enrolled as a student at a state-recognised university throughout your employment period and have completed at least 3 semesters (Study focus in Computer Science Software Engineering Business Informatics Information Technology Business Administration or related fields)
- You have strong organizational and project coordination skills. Experience in tracking planning and reporting through Jira is a plus
- You have advanced communication skills in English (written and verbal) with the ability to clearly summarize complex information for both technical and non-technical stakeholders
- You have good knowledge of the Microsoft Office suite; familiarity with SAP Git Salesforce is a plu
- You are comfortable learning new technologies and methodologies quickly and working independently with minimal supervis
- You have practical knowledge of at least one programming language
Start date: 15/10/2026
What you can expect from us
Deutsche Börse Group embraces an international climate whereby diversity is universal. This is evident across the board be it through our diverse workforce routine responsibilities or other areas of activities and scope of application. We are looking for employees who enjoy working in a dynamic and flexible environment and are willing to put forward innovative ideas for the company. An open mindset a proactive approach and self-motivation are prerequisites.
We value diversity and therefore welcome all applications - regardless of gender nationality ethnic and social origin religion/belief disability age sexual orientation and identity.
Have we piqued your interest Then we encourage you to apply now!Please submit your online application via our career portal including your CV cover letter and other relevant documents (transcript of records job references etc.)
Do you have questions about the application process or this position
Our Campus-Team will gladly answer your questions. Please contact us at or by phone look forward to getting to know you!
Deutsche Börse Group Human Resources
Experience:
Intern
About Company
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