Working Student (all genders) Strategic Project Management
Job Summary
Youll join the Global Strategy & Intelligence Research team. We shape and execute our CTI-led marketing strategy strengthen Orange Cyberdefenses positioning and continuously improve customer experience and engagement through data-driven insights structured project management and targeted improvement initiatives.
As a Master Student you will operate at the intersection of project management and customer experience.
You work in a project-based environment and support the structured delivery of strategic projects across Global Marketing. You will take ownership of the operational coordination of our Voice of the Customer (VoC) program and collaborate closely with international stakeholders to ensure that customer needs are translated into actionable project milestones and improvements.
Support the end-to-end delivery of strategic projects: Coordinate day-to-day activities maintain project plans track milestones and deliverables and help ensure smooth execution
Customer Feedback & Stakeholder Management:
Administer customer feedback channels and surveys within our CX platform
Analyze survey data to identify customer pain points and coordinate follow-up actions with relevant project owners
Reporting & communication: Create clear status KPI-updates create dashboards decision papers and presentations for operational stakeholders and depending on experience senior leadership.
Program planning & governance:
Align contributors across functions and international markets prepare working sessions and follow up on decisions and actions.
Identify blockers and cross-workstream dependencies maintain logs and support timely escalation and resolution.
Maintain structured program documentation templates lessons learned and delivery standards.
Support rollout and adoption of strategic initiatives processes and tools across international markets.
Currently enrolled in a Masters degree program in Business Administration Management Economics Marketing or a related field.
Strong project management skills
Strong ability to execute operational tasks manage priorities and support delivery
Experience with project tracking reporting dashboards or data visualization
Advanced Excel and PowerPoint skills for reporting & data visualization
Comfortable using AI and digital tools to support analysis documentation and delivery
Experience with survey/feedback tools or CRM is a plus (not required)
VoC/CX knowledge (e.g. NPS customer journey) is a plus
Experience with project management or collaboration tools is a plus
Excellent communication skills (written and verbal) for diverse stakeholders
Structured solution-oriented and self-organized working style.
High attention to detail and a consistently high standard of work
Collaborative team player with an enthusiastic and proactive attitude.
Excellent English communication skills (written and spoken)
German language skills are a plus
Hands-on experience in strategic program delivery within a global Strategy & Marketing function
Exposure to senior stakeholders cross-functional teams and international markets
Opportunity to work with modern project and program management practices analytics and AI-enabled business tools
Practical experience translating strategic priorities into coordinated plans and measurable outcomes
A collaborative innovative and international work environment within a leading cybersecurity company
We believe that diverse perspectives strengthen the quality of our decisions and the programs we deliver. We therefore actively support an environment where people feel welcome and able to thriveregardless of gender cultural background age disability sexual orientation or identity.
You bring your perspectivewe build a respectful fair and supportive collaboration together.
Responsible tasks in an international environment
Mobile Office Option
Structured onboarding phase with a mentor (buddy)
Flexible working hours and work schedule models
Corporate Benefits
EGym Wellpass
Various team events (Wiesn Christmas party end-of-work drinks and BBQ events on our rooftop terraces)
Small personal gestures for birthdays anniversaries and special occasions
Click here to learn more about our benefits!
We look forward to receiving your application documents including your salary expectations and your preferred start date!