Waiter (mfd)

What youll do

• Youre the face of our guests experience and you bring your own flavour to the(ir) table.
• warmly welcome the guests
• Make sure that from the moment they arrive to when they leave theyre having a great time.
• Present menus and answer questions about menu items ingredients and pricing
• flexible to work in our different F&B outlets.
• Take accurate food and beverage orders and relay them to the kitchen or bar.
• Serve orders in a timely and professional manner in the lobby as well as during room service.
• Check in with guests to ensure satisfaction with food and service.
• Handle customer complaints or concerns promptly and professionally.
• Clear and reset tables between courses and after guests leave.
• Process payments accurately using cash registers or POS systems.
• Maintain cleanliness and organization of lobby area back of the house and while room service
• Comply with health and safety regulations.
• Work with the rest of team in keeping things running smoothly and tidily.

Qualifications :

What were looking for...

• You want to be part of a team that works hard supports each other and has fun along the way. 
• You are flexible to work on rotative shifts and on weekends.  
• Passion for hospitality youre all about creating memorable experiences for others be they guests or colleagues.  
• Fluent in English good German knowledge additional languages will be highly valuable.  
• Youre all about having a positive impact on the people you interact with leaving them with a memorable experience.  
• A people person great at building and nurturing long lasting relationships.  
• Youre looking for a place where you can be you; no clones in suits here.  
• Youre not precious. We leave our egos at the door and help get stuff done.  
• Youre up for doing things differently and trying (almost) everything once. 
• If we got stuck in a lift together wed have a good time and share a few laughs. 

Additional Information :

Whats in it for you

• A competitive package plenty of opportunity for development and rewards for going the extra mile and living our values.
• 24 holidays (plus bank holidays) and extra time off to volunteer with one of our partner charities.
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Great discounts across the entire Ennismore family (which you get to keep even if you decide to leave us!)
• Enjoy a free night at The Hoxton and a meal for two when you first start with us.
• Food on us during your shift we support you finding a fueling lunch with Pluxee Benefits Card and food vouchers.
• Regular team get togethers from our team drinks to our (pretty special!) bi-annual parties we know how to have a good time!
• An annual diversity and inclusion calendar of events creating opportunities for you to learn celebrate and make a positive impact.
• Get in touch with experts from OpenUp to balance work and life or any other mental-wellbeing related topic.
• Enjoy lots of Discounts through our Corporate Benefits Discount webpage.
• Learn and grow with our Ennismore Learning platform and its 6.000 training opportunities
• BVG Public Transportation Ticket on us!

Remote Work :

No

Employment Type :

Full-time