User Researcher (all genders)

User Researcher (all genders)

Your tasks:

• Define and evolve user research strategy in close collaboration with Product Design and Product Management aligned with business outcomes

• Design and conduct qualitative and quantitative research tailored to product goals and user flows

• Embed research into shaping and discovery rituals ensuring insights inform decisions early in the product lifecycle

• Lead and manage en-to-end research operations (e.g. interviews usability testing workshops surveys) including participant recruitment ensuring compliance consent and representative user samples

• Synthesize findings into clear deliverables (personas journey maps opportunity briefs) engage stakeholders and drive a user-centered product culture

• Create rigorous repeatable research protocols build a scalable user knowledge repository and enable research at scale across squads through templates guidelines and lightweight frameworks

• Act as a strategic partner for Product and Design not only as a research executor

Your profile:

• At least 3 years of professional experience in user research ideally in B2B tech-driven or complex product environments with a track record of delivering high-impact research; experience in the mobility or EV charging sector is a plus

• Expertise in designing and conducting qualitative and quantitative studies and translating insights into actionable product and business decisions

• Strong skills in participant recruitment research operations and user research tools to drive scalable efficient research campaigns

• Ability to synthesize complex data into clear eviden-ce-based recommendations and communicate findings to diverse stakeholders

• Collaborative proactive and hands-on leader with exceptional communication storytelling and problem-solving skills thriving in fast-paced Agile environments

• Availability for quarterly international travel for PI Planning workshops

• Fluent in English and German (C1) with French or Italian as a plus

What do we offer

• Flexible working hours: The optimal compatibility of family leisure and career is a matter of course for us.

• Shopping Card: The Ticket Plus City Card is topped up with 50 per month for all employees.

• Mobile working: Whether working from home or on site in a team flexibility is very important to us.

Please submit your application documents inEnglish.

Your contact person:

Mira Kuhn / Expert Talent Acquisition