Training Manager

About Huawei

Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. With integrated solutions across four key domains telecom networks IT smart devices and cloud services we are committed to bringing digital to every person home and organization for a fully connected intelligent world.

At Huawei innovation focuses on customer needs. We invest heavily in basic research concentrating on technological breakthroughs that drive the world forward. With approximately 208000 employees we operate in more than 170 countries and regions.

Huaweis end-to-end portfolio of products solutions and services are both competitive and secure. Through open collaboration with ecosystem partners we create lasting value for our customers working to empower people enrich home life and inspire innovation in organizations of all shapes and sizes.

Job Title: Training Manager

Job Location: Düsseldorf Germany

Main Responsibilities:

As the training manager of the European Region be responsible for the sales development and delivery guidance of training solutions in one or more rep offices.

Training requirement analysis: Communicate with the customers business owner or manager independently collect and analyze the customers business activities in a specific domain identify the problems in the customers most critical business activities and clarify confirm and manage the customers requirements and provide professional guidance.

Training solution design: Based on the customers training requirements and equipment environment develop training solutions for different customer positions and communicate and align with the customer. As the pre-sales personnel of the training solution support the bidding of Huawei frontline project teams or proactively expand the customers training requirements.

KPIs related to professional training services: Achieve the order revenue and gross profit KPIs and achieve the customer satisfaction target.

Requirements:

• Knowledge: Have ICT-related technical background and be familiar with IT or CT solutions including wireless core network datacom storage and cloud etc.

• Ability: ICT pre-sales solution guidance capability good communication skills and interpersonal connection capability.

• Experience: Experience in the ICT industry is preferred. Experience in account management sales and pre-sales positions is preferred.

• Others: Good business understanding execution capability and strong customer service awareness.
  

What We Offer: We offer you an exciting professional career in one of the leading and fastest growing multinational telecommunication companies challenging work and a competitive salary package. Personal development is ensured through many training opportunities across Europe.

Important: To be considered for this role applicants must be eligible to work and live in the job location.

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