Technical Support Specialist intern (mfd)

As a Technical Support Specialist intern (m/f/d) here at Honeywell you will be a key player in ensuring the seamless operation of Honeywells IT systems. As the lead specialist youll be responsible for overseeing and coordinating support activities providing technical expertise and collaborating closely with cross-functional teams to resolve complex issues. Your in-depth knowledge and problem-solving skills will be instrumental in maintaining our technology infrastructure. Your expertise will be valued and your contributions will shape the future of our IT support.

In this role your expertise will ensure the uninterrupted flow of information and the efficiency of our IT systems which are the lifeblood of our operations. You will be at the forefront of solving complex technical challenges and making critical decisions that directly impact our ability to innovate compete and serve our customers. Your leadership and technical acumen will drive excellence in IT support enabling Honeywell to maintain its reputation as a global leader in technological advancement. Join us and be the driving force behind our continued success.

Key Responsibilities

• Support the Intrusion Systems team with daily technical tasks and firstlevel troubleshooting.

• Assist in analyzing logs diagnosing issues and replicating customer scenarios.

• Communicate with customers and collaborate with internal departments under expert guidance.

YOU MUST HAVE

• Basic electrician knowledge and understanding of lowvoltage or security systems.

• Network fundamentals (IP LAN) and strong German English communication skills.

• Analytical proactive eager to learn and comfortable working in a team.

what you will learn

• How intrusion systems operate and how to analyze logs and technical data.

• How to provide customer support via phone/email and follow support processes.

• How to troubleshoot issues replicate problems and work with expert teams