Technical Support Engineer (all genders) Wind

Tasks

• Ensure safe and efficient wind turbine (WTG) operations by improving preventive and corrective maintenance processes.

• Develop standardized technical solutions in collaboration with customers to meet SQDC (Safety Quality Delivery Cost) targets.

• Support GE Vernovas Lean initiatives by identifying process improvements and increase the efficiency.

• Facilitate technical queries from customers to GEV Engineering (FPM) to ensure exceptional customer service.

• Manage and streamline documentation processes including approvals and coordination with engineering teams.

• Prepare Maintenance Instructions and Troubleshooting Guides for operational deployment including safety parts and tool requirements.

• Support alarm-handling feedback to standardize and enhance corrective maintenance procedures.

• Promote safe systems of work including LV/HV procedures and Wind Turbine Safety Rules (WTSR).

• Coordinate with engineering teams the issue prioritization root cause analysis and implementation of corrective actions.

• Apply structured problem-solving tools (e.g. DMAIC) to drive continuous improvement.

• Provide guidance to planning supply chain and parts teams regarding spare parts and tooling requirements.

Qualifications/Requirements

• Degree in electrical engineering or a technical education with a strong electrical focus.

• Extensive professional experience in Technical Support ideally within the wind industry.

• Capable of working offshore at the wind farms. GWO certificates are welcome.

• Significant experience in offshore WTG maintenance would be a plus.

• Proven ability to work effectively in a cross-functional global environment with remote teams acting as a strong team player who enables change and drives work to completion.

• Self-driven and strongly motivated with the ability to take ownership of technical issues proactively follow up on actions and communicate clearly with technicians engineering teams and customers.

• Strong capability in office and cloud-based software tools used for technical documentation data analysis maintenance planning and coordination with engineering and field teams.

• Capable to communicate on an international level & being proactive to find the right point of contact.

• Proven capability to evaluate technical tasks in a structured way coordinate with other teams and drive root-cause and corrective-action processes to closure.

What we can offer

• A role with direct impact on the reliability of our wind turbines

• International collaborative environment with professional development opportunities

• Flat hierarchies supportive colleagues and a modern open company culture