Technical Sales Engineer (mfd) Metal Vacuum Impregnation

Maldaner a long-established specialist in impregnation services and surface technology is now part of Quaker Houghton the global leader in industrial process fluids and engineering solutions. We bring more than 30 years of expertise to the automotive foundry and industrial markets delivering solutions that significantly enhance material performance reliability and efficiency.

We now have an exciting opportunity for a Technical Sales Engineer (m/f/d) to join our team and support customers across Germany and the BENELUX region.

What will you do

Manage and grow a regional customer portfolio across North of the River Main (West East & North Germany) including occasional travel to BENELUX (every 12 months).

Conduct regular customer visits focusing on acquisition technical consulting and after-sales support.

Identify declining purchasing trends investigate causes and develop corrective actions.

Plan and schedule meetings with prospects and existing customers; engage prospective customers through outbound business development activities and needs assessments.

Present Maldaners full offering in impregnation processes and related surface treatment technologies.

Provide technical guidance to customers and prospects working closely with internal technical experts.

Prepare coordinate and follow up on customer quotations; manage offer negotiations independently.

Organize sample impregnation activities including:

Collecting customer parts

Supervising sample impregnation at Langenfeld Leipzig Altbach or occasionally at customer sites

Performing visual checks under UV light

Attending subsequent leak tests

Forward customer technical requests to internal teams and ensure timely resolution.

Support complaint handling to minimize quality costs; escalate warranty topics when necessary.

Conduct customer surveys and gather quality-related feedback.

Maintain a detailed customer project list documenting all interactions decisions and next steps.

Prepare quarterly summaries including market insights competitor benchmarking sales optimisation ideas and event recommendations.

Maintain customer data and monitor customer goods receipt via the ABAS ERP system.

Cooperate closely with management and internal stakeholders to ensure excellent service delivery and continuous improvements.

What do we look for

Experience & Education

Some technical knowledge in impregnation processes.

Experience in a technical customer-facing role is strongly preferred (technical sales application engineering technical service process engineering or similar).

Ability to understand manufacturing processes and translate technical needs into practical solutions for customers.

A degree in engineering materials science or a related field is valued but not required. We also welcome applicants with equivalent technical experience.

Technical certifications or significant industry experience in conversion coatings remanufacturing anodizing impregnation or metalworking chemistry are highly regarded.

Languages

German and English both written and spoken are essential.

Location: Dusseldorf area ideally within commutable distance to the Langenfeld site.

IT Literacy

Advanced MS Office / O365 skills and the ability to learn new IT systems quickly.

Other Requirements

Approximately 50% travel across customer sites and our job shops (Langenfeld Leipzig Altbach); the remaining time is mainly home-office based.

Ability to visit our Langenfeld head office once a month.

Strong communication organisation and technical problem-solving skills.

Customer-focused mindset with the ability to work independently and manage your own schedule.

Soft Skills

High safety consciousness safety is foundational to our culture.

Customer-centric and dedicated to meeting expectations.

Analytical thinker and problem solver.

Curious open to change and willing to try new approaches.

Strong integrity and reliabilityalways following through on commitments.

Results-driven with a proactive hands-on mindset.

Team-oriented able to collaborate effectively with internal technical operations and commercial teams.

What do we offer

Remote working arrangement (approx. 50% home office)

Sales incentive program

Company car for private and professional use

2 annual paid volunteering days

Opportunities for career development within commercial technical and leadership tracks

Access to QH University and continuous learning tools

Strong wellbeing mental health inclusion and diversity equity and inclusion (DEI) programs

About Us

We are the global leader in industrial process fluids present in 40 countries continually improving and innovating so the worlds steel aluminum automotive aircraft machinery and industrial parts manufacturers can stay ahead in a changing world. Throughout our 100 locations our chemists engineers and industry experts partner with our customers to continually improve their operations so they can run even more efficiently even more effectively whatever comes next.

Our values: Live Safe Exceed Customer Expectations Drive Results Embrace Diversity Do Great Things Together Act with Integrity.

Our core values embody who we are as a company guide our decisions and inspire us. Our commitment to these values in words and actions builds a safer stronger Quaker Houghton. They are the fundamental beliefs that guide our internal conduct and our relationship with the outside world.

Join the team and find your future!

EEO: Quaker Houghton is committed to equal employment opportunities and a workplace free of discrimination. Applications are welcome from all qualified candidates regardless of gender gender identity age disability ethnic origin religion or sexual line with the EU Pay Transparency Directive the salary range for this role is disclosed before the interview to support transparency and consistency in our hiring process. Candidates will not be asked about their salary history. Our company uses a structured job level and salary band framework to support objective and consistent compensation decisions.