Technical Process Specialist
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Job Summary
Job Description:
Role: On-Site Support Engineer
Role designation: Technical Process Specialist
Location: Frankfurt Germany
About us:
Infosys BPM is a leading international digital services and consulting company. We support companies in 46 countries. While we constantly implement innovations for our clients our motto remains the same: Everyone deserves a chance to grow!
One of our clients is a well-known international company. For this client we are looking for a well-organized ambitious.
General Requirements:
- Valid Class B Drivers License Good to have.
- Willingness to Travel Up to 4 hours daily to client locations.
- Language Proficiency Professional fluency in both German and English (C1 level).
- Experience Prior experience in a customer-facing end-user support role (e.g. Helpdesk Technician Desktop Support Specialist).
Technical Knowledge:
- Familiarity with EUC (End-User Computing) environments.
- Experience with software and operating system installations and support.
- Solid understanding of Microsoft products and competing solutions.
- Problem-Solving Skills Ability to resolve incidents fulfill requests and manage changes within defined SLA guidelines.
Key Responsibilities:
- Maintain applications operating systems and PC hardware components.
- Resolve incidents in accordance with defined Service Level Agreements.
- Provide end-user support on-site
- Perform software staging including preparation installation and configuration.
- Handle logistics manage inventory and deliver equipment and services.
Are you interested Then use the next two minutes and apply with us!
Required Experience:
IC
About Company
Welcome to Infosys Careers for Experienced Professionals As a leading provider of next-generation consulting, technology and outsourcing solutions, we are dedicated to helping organizations in over 46 countries to renew their core and simultaneously innovate into new frontiers. Whilst ... View more
