Team Leader Customer Project Manager (mfd)

Join Us as Team Leader Customer Project Manager (m/f/d)

For our Processing Solutions division we are seeking an experienced functional Team Leader responsible for leading a team of customer project managers in Printworks- Commercial- and Central Bank projects. This role ensures successful technical calculations in the offer phase and project execution with high customer satisfaction and alignment with organizational goals.

Your Responsibilities:

• Professional functional leadership of the customer project management team as an additional task to own operational activities.
• Ensuring smooth and timely execution of running opportunities and projects
• Foster a collaborative accountable and customer-centric team culture.
• Support team members in skill development and issue resolution.
• Monitor project performance and intervene proactively to mitigate risks and resolve escalations.
• Collaborate with Sales Supply chain Logistics Product management and Support teams to ensure seamless execution.
• Responsibility for the correct implementation of collective legal and company regulations and/ or tools
• Full responsibility formanaging own opportunities and projectsin the area of banknote processing solutions for our international clients
• Continuous improvement of processes through standardization harmonization as well as the use of automation and digitization by optimizing existing or introducing new systems and tools
• Continuous improvement ofcomprehensive customer solutionswith technical concepts that complement our internal portfolio (e.g. cutting and packaging systems)
• Collaboration with specialists on specifications system layouts drawings process flows and concept development

• Preparation ofcost calculationsfor the overall concept and necessary documentation including risk analyses EU conformity etc.
• Technical leadershipof international project teams as the central point of contact for all project stakeholders
• Interface and conflict management between internal departments suppliers and customers
• Proactive communication and reporting at all internal levels and within the customer organization to ensure project success including lessons learned
• Coordination of training sessions field tests factory acceptance tests installation commissioning and site acceptance tests

Your Profile:

• Completed technical university degree (e.g. mechanical engineering electrical engineering computer science industrial engineering) or a comparable qualification
• 5 years of project management experience in customer-facing environments.
• 2 years of experience leading or mentoring project teams.
• Strong leadership and people management skills.
• Strong problem-solving and decision-making skills.
• Extensiveinternational experiencein project management of system projects
• Quick comprehension and ability to recognize complex interrelationships to implement customer requirements
• Highintercultural competenceand experience in leading international teams
• Solid understanding of commercial contexts strong customer orientation and excellent communication and negotiation skills
• Independent and structured working style strong assertiveness and motivation to develop new solutions
• Confident use of project management tools and SAP System
• Good command of German and excellent English skills both written and spoken; additional languages such as Spanish or French are a plus
• Enjoyment of regular international project assignments including willingness to travel (approx. 30%)

Your Benefits:

• Flexible working hours between 6 a.m. and 10 p.m. with the option to work remotely or on-site and even occasionally on a Saturday instead of a weekday
• Regular mutual and appreciative feedback to support your personal development and we learn from you too
• Performance-based compensation and employer-funded company pension plan
• A strong work-life balance attractive family benefits and a diverse company health management program

• Strong leadership growth potential mid/long-term

$$ We are an equal opportunity employer! We promote diversity in all its forms and create an inclusive work environment free from prejudice discrimination and harassment in which all employees feel a sense of belonging. We warmly welcome all applications regardless of gender age race or ethnic origin social and cultural background religion disability and sexual orientation.

$$Hannah Distler $$ $$ $$$$ Experience:

IC