Student Welfare Officer (m, f, d)
Job Summary
The Student Welfare Officer works closely with the Student Engagement Student Life and academic teams to identify student needs develop targeted wellbeing initiatives and contribute to a safe inclusive and supportive campus environment. The role requires empathy professionalism confidentiality and cultural awareness when working with an international student community.
Student Welfare and Wellbeing
- Promote student welfare through a preventative approach to mental health and wellbeing.
- Provide short-term focused counselling appointments for students experiencing personal emotional or adjustment-related concerns.
- Design deliver and evaluate wellbeing workshops awareness campaigns and group activities.
- Identify student wellbeing needs and develop targeted initiatives in response to emerging concerns.
- Analyse student feedback participation and wellbeing data to evaluate initiatives and inform future programmes.
- Maintain accurate and confidential records of student welfare activities and counselling appointments.
- Work closely with the Student Life Team and academic teams to promote a positive inclusive and supportive student experience.
- Liaise with external healthcare providers local authorities and relevant services when required.
- Bachelors or Masters degree level in Psychology Counselling Social Work or related field or equivalent relevant qualification.
- Previous professional experience in counselling educational psychology wellbeing or a similar role.
- Experience working with young adults and/or students preferably in an international or multicultural environment.
- Strong interpersonal communication and active listening skills.
- Excellent organisational skills and attention to detail.
- Ability to handle sensitive information with professionalism and confidentiality.
- Proficiency in MS Office particularly Word Excel Outlook and PowerPoint.
- Fluency in English written and spoken.
- Minimum A2 level in German written and spoken (recommended).
Preferred Qualifications
- Experience working in higher education or an international student environment.
- Experience designing and evaluating mental health or wellbeing programmes.
- Strong data analysis and reporting skills.
- Knowledge of student safeguarding and appropriate referral procedures.
- Proactive empathetic and adaptable approach to student welfare.
- Ability to work collaboratively with different teams and manage multiple priorities.
We prepare students for impactful global careers providing accessible and quality education to cultivate future industry leaders. With a focus on enterprise leadership and success our programmes empower students with an entrepreneurial mindset to lead and succeed fostering an inclusive innovative and supportive learning environment. Our mission is to shape the future by nurturing exceptional talent and driving positive change in the competitive international business world.
Explore for more information about us!
Required Experience:
Unclear Seniority
About Company
BSBI is part of GUS Germany GmbH (GGG), a dynamic network of higher education institutions with more than 15,000 students at locations in Germany, Europe and beyond. We prepare students for impactful global careers, providing accessible and quality education to cultivate future indust ... View more