Start your online application process at Skyguide with your UCC M365 Engineer (80-100)
Ravensburg - Germany
Job Summary
Location:Wangen b. Dübendorf
When:01 August 2026 or upon availability
Your mission:
In this role you play a crucial part in managing and maintaining our Unified Communication & Collaboration systems. You design implement and operate modern secure and scalable M365-based workplace communication services and ensure that our users can rely on them every day. You work across Microsoft Teams (incl. Telephony) Exchange Online OneDrive/SharePoint Copilot and meeting room infrastructure combining hands-on engineering with technical leadership.
Your tasks:
- Design implement and operate M365-based UCC services telephony integrations meeting room solutions
- Lead UCC-related initiatives from conception to completion acting as technical lead and ensuring high-quality delivery
- Analyze troubleshoot and resolve complex incidents and problems including 3rd level support and root cause analysis
- Actively improve reliability security and scalability through monitoring standardisation lifecycle management and continuous improvement
- Collaborate closely with colleagues the Corporate IT user community and other stakeholders to translate requirements into practical businessready solutions
- Coordinate with external service providers and partners to ensure stable highquality services
- Contribute to documentation knowledge sharing and the development of best practices within the team
What we are looking for:
- Bachelors degree in an IT or engineering relevant subject
- First experience in Unified Communication & Collaboration engineering ideally in a Microsoft 365 environment
- Ideally hands-on knowledge of Microsoft Teams Phone SIP/VoIP fundamentals and meeting room solutions
- Problem solving: You seek accurate information to analyze problems break down complex issues into manageable parts and approach solutions in a systematic and structured way
- Teamwork: You engage in interactions with diverse team members and actively contribute information ideas and insights in meetings or other interactions
- Continuous learning: You are curious and actively seek out and engage in learning opportunities and transfer the acquired knowledge in your daily work
- Excellent communication and documentation skills in both German and English
What we offer:
We offer flexible working options depending on the role and a competitive salary with attractive working conditions and numerous fringe benefits. Our employees have access to a wide range of training opportunities to support their growth and development. As an equal-opportunity employer we are committed to building a diverse and inclusive team bringing together people of different identities and backgrounds.
Required Experience:
IC
About Company
Skyguide is the leading provider of air navigation services in Switzerland and delegated airspaces.