Sr Service Technician, Witten (mfd)

About Lucid

At Lucid we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucids proprietary technology and software-defined vehicle architecture our award-winning vehicles bring our Compromise Nothing approach to the global automotive market. That means refusing to choose between performance and sustainability design and engineering ambition and Lucid Air and Lucid Gravity we have designed and built vehicles that have redefined their segments combining exceptional range performance design and expansive space in a single experience.

We achieve this through deep vertical integration with design engineering and productionhappening in-houseacross our global offices the world united by a shared commitment to refusing to settle youcanhelpredefinewhatspossible andshape the future of mobility.

The Role:

• Diagnosis maintenance and repair of Lucid Motors vehicles
• Working effectively with the appropriate software environment to properly and fully document all interactions with customer vehicles
• Technical qualification for work on high-voltage vehicles
• Direct customer contact good communication skills
• Diagnosis maintenance and repair of Lucid Motors products
• Effective work with the appropriate software environment
• Proper execution and documentation of work processes
• Processing of quality assurance measures
• Common customer service tasks such as phone calls scheduling appointments etc.
• Ability to work and act independently
• Attention to detail and passion for an optimal customer experience
• Order and cleanliness in appearance and in the workplace

Requirements:

• 5 years of work experience
• Experience in diagnosing and repairing electric vehicles
• Completed vocational training as a mechatronics technician
• English B2 or advanced
• Knowledge of common vehicle technology
• Written and verbal communication skills
• Good self-organization
• Ability to work independently
• Teamplayer
• Basic computer and Microsoft Office skills
• High willingness to learn
• Valid drivers license up to 3.5t

Lucid Motors is committed to maintaining a safe and trustworthy environment. As such a background check may be required during the hiring process. This will be performed in line with European data protection laws and candidates will be informed and asked to provide consent before the check is conducted.