Sr. Engagement Manager

CSQ327R193

As a Senior Engagement Manager at Databricks you will play a critical role in leading and scaling the Forward Deployed Engineering (FDE) motion across a Business Unit or region. This position is ideal for someone who has been hands-on with data and AI technologies understands architecture and delivery deeply and now wants to transition into a customer-facing sales-aligned leadership role. You will act as a trusted advisor to executives and a strategic partner to account teams combining technical credibility with commercial impact.

This quota-carrying role goes beyond managing individual engagements you will embed FDE into Databricks broader platform growth ensuring our customers achieve measurable business value from their investments.

The impact you will have

• Lead the Forward Deployed Engineering motion in your region aligning closely with Sales Delivery and Field Engineering leadership.
• Drive adoption and expansion by positioning and selling standard and customized Forward Deployed Engineering and training offerings from discovery through closing.
• Integrate services into platform deals ensuring customers achieve measurable business outcomes.
• Act as the technical-commercial bridge: leverage your technical background to engage in architecture discussions scope solutions and guide customers toward successful implementations.
• Shape account strategies by aligning service offerings with client goals transformation roadmaps and long-term success.
• Collaborate with partners (GSIs RSIs cloud providers) to co-sell develop joint account strategies and deliver integrated services.
• Bring industry expertise to conversations with customers demonstrating the art of the possible creating demand and building credibility as a trusted advisor.
• Demonstrate technical depth on Databricks and data/AI platforms to scope engagements support solutioning and lead technical conversations.
• Coach and mentor junior Engagement Managers supporting peer development and best practice adoption.

What we look for

• Strong background in customer-facing roles including consulting solutioning and executive engagement with the ability to engage in architecture-level discussions and translate technical designs into business outcomes.
• Deep industry expertise with the ability to speak the language of customers and demonstrate relevant use cases.
• Extensive experience in Professional Services sales and delivery leadership ideally in the Data & AI domain.
• Solid technical knowledge of data and AI platforms (preferably Databricks) with the ability to scope and solution services engagements.
• Strong program management and delivery oversight skills with the ability to align cross-functional teams to customer outcomes.
• Excellent communication influencing and negotiation skills across executives technical teams partners and internal stakeholders.
• Travel to customers 20% of the time.